Host/Hostess - Full-time / Part-time

YOUR JOB AS A HOST

As a bd’s Host you are the first and last contact for our guests. You greet them, make them comfortable, and show them to their table. Applying your personality to have FUN and guide the guest through a bd’s experience. You will do whatever it takes to create Mongo Magic so that each and every guest leaves happy. You will learn the following bd's Host objectives:

• Communicate in a positive manner
• Professional appearance and the well groomed uniform
• Host Stand familiarity
• Greeting and seating our guests with a smile
• Paging/Calling a guest
• Restroom checks
• Invitation to return
• Correctly answering phones with enthusiasm
• Knowledge of bd’s culture, the establishment, menu pricing and directions
• Interacting with guests
• Proper knowledge of how to use the wait sheet to quote properly.
• Carryout procedures
• Call Ahead Seating
• How to properly set a table
• Teamwork

bd's Mongolian Grill is a fun place to eat and work. We want you to enjoy your job, and we will do all that we can to provide a fun and energetic atmosphere. To help you understand your training, we have written a manual to be a comprehensive explanation of all of your tasks. We'll take you through this manual during this training period, and we also encourage you to continue to refer to it as a source of instruction for your further learning. Take advantage of the knowledge in the manual, be willing to learn from it, don't be afraid to ask us any questions, and have fun!