Grocery Team Leader - North Wayne Street, Angola IN

Currently, Meijer is looking for a Grocery Team Leader. Plans, directs and supervises team members in the day to day operations in the Grocery department. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards. Provides support to team members during peak periods or when scheduling conflicts arise.

Key responsibilities include:

Responsible for staffing selection and hiring to achieve staffing needs

Coordinates, creates, and builds daily work assignments for the Stocking team

Promotes succession planning by providing career paths, identifying development needs for the team member, and being involved with and accountable for promotion decisions

Documents and applies disciplinary actions and makes recommendations concerning discharge

Is responsible for P&L, achieving sales, labor and shrink plans for the department

Implements Corporate processes to achieve goals including stock loss/shrink, margin, profit, sales, labor

Models exceptional, fast and friendly customer service

Reviews Customer Survey and customer feedback from previous day or week

Communicates the Meijer Friendly Initiative in all team meetings and conversations

Reviews daily ad orders for completeness and accuracy

Reviews MSPS/VPL performance from previous day and makes the necessary corrections

Walks the Grocery footprint multiple times to ensure that the shelves are full and abundant

Ensures the backroom is neat and organized

Works with the Pricing and Inventory Team Leader to ensure price change compliance

Is responsible for sales floor conditions in all areas of the Grocery

Is responsible for food safety compliance in all areas of Grocery

Ensures Grocery team is thoroughly trained in all aspects of their jobs and have completed all required training

Supervises mid-shift stocking process execution

Responsible for Receiving and Central Salvage

Promotes a safe work environment

Reliable and consistent attendance is required

Other daily tasks as required

High school diploma or its equivalent required

2-3 years of related retail experience

1 year of management experience

Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful

Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction

Demonstrated ability to resolve conflict and by addressing root cause issues

Demonstrated ability to manage multiple tasks

Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions

Demonstrated ability to teach suggestive selling

Demonstrated ability to lead an organization that practices working safely at all times

Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders

Successful completion of all required certifications

ServSafe Certification