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Women's Sales & Service Supervisor - Polo 711 5th Avenue - 18935 - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | new york, New York |
About this job
Ralph Lauren Corporation (NYSE: RL) is a leader in the
design, marketing and distribution of premium lifestyle products in four
categories: apparel, home, accessories and fragrances. For more than 44 years,
Ralph Laurens reputation and distinctive image have been consistently
developed across an expanding number of product, brands and international
markets. We believe wholeheartedly that people hold the key to
achieving our business objectives and our overall success. We offer exciting
career opportunities and are always searching for the most talented people to
join our team.
POLO RALPH LAUREN SALES & SERVICE SUPERVISOR (Women's) 711 5TH AVENUEBe a part of it! Amazing opportunity
available to work at our POLO Flagship at 711 5th Avenue
in NYC. Responsibilities:* Takes a proactive
approach to self-development and actively gives/receives feedback through
one-on-ones and coaching.* Exhibit pride through
positive demeanor, body language and personal presentation.* Takes a proactive
approach, embrace, action and commit to all training tools provided (service
excellence, product knowledge, etc).* Supports and promotes
new business initiatives to create a positive reception from sales team.* Demonstrates
professional etiquette through integrity, honesty and respect for others.* Collaborate with
management through weekly leadership meetings to communicate a fresh view point
on new business initiatives, opportunities, and ideas. Build on personal
professional sales experience to become a more knowledgeable and effective
store leader. Customer:* Upholds customer service
and training standards in the store. Exemplify excellence in customer service
responsibilities. Identifies and communicates training needs to management.* Consistently builds and
develops a proactive clientele business through social engagement and
relationship skills.* Consistently deliver
value added services to enhance customer experience.* Acknowledge all
customers and treat them as if they were guests in your home at all times.* Express humility,
kindness and genuine interest in the individual.* Anticipate their needs
and be responsive with an engaging attitude.* Offer the unexpected to
create a memorable experience.* Create and nurture an
enduring relationship. Brand:* Maintain merchandise in
accordance with the Companys visual presentation standards. Actively
participate in upholding the brand esthetic in all merchandising activities
including but not limited to daily stock maintenance, product transfers,
folding and floor changeovers.* Build relationships with
buyers to assist in replenishment needs and opportunities.* Attend bi-weekly product
walk throughs with corporate partners. Observe interaction between management,
creative teams, and buyers.* Demonstrate a true
passion and respect for the product.* Create an inspirational
shopping experience through creative and compelling store environments.* Utilize product
knowledge and selling tools to strengthen expertise.* Invest time and energy
to learn the history and heritage of our lifestyle brand. Business Objectives* Exceed annual sales
volume and business objectives by identifying and actioning innovative business
driving opportunities.*Meet and exceed personal sales and SPH goals. * Review and analyze sales
reports to communicate successes and opportunities to management and corporate
partners.* Opening/closing
procedures of store, complete returns and exchanges in the absence of a
manager.* Partner with managers in
checking task tracker and retail web for updates weekly.* Lead the sales floor
during non-peak times to ensure a consistently memorable customer shopping
experience using the highest standards of service excellence while building
client relationships and upholding our cultural ethos* Utilize the CEM role.
Manage, mentor, and coach sales team to take a proactive approach to expand
their clientele and maximize sales.* Support the management
team with the maintenance of daily tasks. Communicate tasks and follow up to
management and associates.* Leverage selling tools
to maximize sales and impart knowledge to the client. * Focus on a specific area
of the department to drive business. Recap weekly initiatives to general
manager to show innovative and proactive actions.
R Requirements:Must have a minimum of 3 years retail experience preferably in a luxury market.Excellent interpersonal skills supporting a team environment.Goal Oriented: ability to stay focused on creating winning results. Strong written and oral communication skills.EExeR
design, marketing and distribution of premium lifestyle products in four
categories: apparel, home, accessories and fragrances. For more than 44 years,
Ralph Laurens reputation and distinctive image have been consistently
developed across an expanding number of product, brands and international
markets. We believe wholeheartedly that people hold the key to
achieving our business objectives and our overall success. We offer exciting
career opportunities and are always searching for the most talented people to
join our team.
POLO RALPH LAUREN SALES & SERVICE SUPERVISOR (Women's) 711 5TH AVENUEBe a part of it! Amazing opportunity
available to work at our POLO Flagship at 711 5th Avenue
in NYC. Responsibilities:* Takes a proactive
approach to self-development and actively gives/receives feedback through
one-on-ones and coaching.* Exhibit pride through
positive demeanor, body language and personal presentation.* Takes a proactive
approach, embrace, action and commit to all training tools provided (service
excellence, product knowledge, etc).* Supports and promotes
new business initiatives to create a positive reception from sales team.* Demonstrates
professional etiquette through integrity, honesty and respect for others.* Collaborate with
management through weekly leadership meetings to communicate a fresh view point
on new business initiatives, opportunities, and ideas. Build on personal
professional sales experience to become a more knowledgeable and effective
store leader. Customer:* Upholds customer service
and training standards in the store. Exemplify excellence in customer service
responsibilities. Identifies and communicates training needs to management.* Consistently builds and
develops a proactive clientele business through social engagement and
relationship skills.* Consistently deliver
value added services to enhance customer experience.* Acknowledge all
customers and treat them as if they were guests in your home at all times.* Express humility,
kindness and genuine interest in the individual.* Anticipate their needs
and be responsive with an engaging attitude.* Offer the unexpected to
create a memorable experience.* Create and nurture an
enduring relationship. Brand:* Maintain merchandise in
accordance with the Companys visual presentation standards. Actively
participate in upholding the brand esthetic in all merchandising activities
including but not limited to daily stock maintenance, product transfers,
folding and floor changeovers.* Build relationships with
buyers to assist in replenishment needs and opportunities.* Attend bi-weekly product
walk throughs with corporate partners. Observe interaction between management,
creative teams, and buyers.* Demonstrate a true
passion and respect for the product.* Create an inspirational
shopping experience through creative and compelling store environments.* Utilize product
knowledge and selling tools to strengthen expertise.* Invest time and energy
to learn the history and heritage of our lifestyle brand. Business Objectives* Exceed annual sales
volume and business objectives by identifying and actioning innovative business
driving opportunities.*Meet and exceed personal sales and SPH goals. * Review and analyze sales
reports to communicate successes and opportunities to management and corporate
partners.* Opening/closing
procedures of store, complete returns and exchanges in the absence of a
manager.* Partner with managers in
checking task tracker and retail web for updates weekly.* Lead the sales floor
during non-peak times to ensure a consistently memorable customer shopping
experience using the highest standards of service excellence while building
client relationships and upholding our cultural ethos* Utilize the CEM role.
Manage, mentor, and coach sales team to take a proactive approach to expand
their clientele and maximize sales.* Support the management
team with the maintenance of daily tasks. Communicate tasks and follow up to
management and associates.* Leverage selling tools
to maximize sales and impart knowledge to the client. * Focus on a specific area
of the department to drive business. Recap weekly initiatives to general
manager to show innovative and proactive actions.
R Requirements:Must have a minimum of 3 years retail experience preferably in a luxury market.Excellent interpersonal skills supporting a team environment.Goal Oriented: ability to stay focused on creating winning results. Strong written and oral communication skills.EExeR