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in Naperville, IL

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About this job

Job Description

Program is a highly selective training program that partners candidates with a designated coach to instruct and guide them through a 12 month program that teaches candidates the essential functions of working within the NAPA IBS system and to assume responsibility as an IBS Area or IBS District Manager in one of the U.S. Automotive Parts Group Store Districts within the United States. Position typically will have experiences in multi-store operations and customer relationship/service management through a series of projects designed to improve their ability to successfully manage in the NAPA IBS site environment.

  • Areas of training will include:
  • Financial acumen
  • IBS site operations
  • Information management
  • Asset and resource management
  • Safety management and environmental compliance
  • Inventory management
  • Vendor management
  • Customer relationship management
  • Business acumen

Position Performance Measures: (List the key performance indicators.)

  • Delivering on our service level agreements.
  • Inventory management/controls.
  • IBS Employee management; new hire, development, turnover.
  • Successful execution of RFP preparations/presentation.
  • Successful 3rd party integration management
  • Successful build of HQ level proposal book.
  • Successful agreement negotiation.
  • Successful implementation of a new site to include use of the project management tool.

Responsibilities

  • Attends required company meetings.
  • Attends and leads IBS customer business review meetings.
  • Attends all development program-training classes.
  • Completes all training activities and projects within deadlines.
  • Learns about IBS site operations.
  • Assists the District Manager with the operation of the IBS sites and completes duties in the event of DM absence.
  • Enforces all IBS policies and procedures to ensure excellent customer service is provided and to maximize the P&L performance of the location.
  • Analyzes IBS customer operating reports and make recommendations for improvement.
  • Learns the executables on all IBS specific management tools to include but not limited to STARS.
  • Learns Non-NAPA vendor management.
  • Learns the IBS customer prospecting process.
  • Learns the IBS RFP process.
  • Learns the IBS agreement negotiation process.
  • Learns the 3rd party integration process.

Qualifications

  • Associates or Bachelors degree in Business Administration, Marketing, Finance preferred or equivalent experience
  • Minimum of three (3) to five (5) years experience in a multi-unit or big box retail management environment.
  • Minimum of 5-10 years of professional experience
  • Strong business acumen with an understanding of managing multi-unit or big box retail/wholesale business units.
  • Good listening skills, quick learner
  • Demonstrated leadership capabilities.
  • Ability to work in a fast past, ever-changing environment and multi-task effectively.
  • Strong time management and organizational skills are a must, with the ability to meet strict time lines.
  • Excellent communication skills (both verbal and written)
  • Must be comfortable working in ambiguous and/or stressful situations
  • Must be self-motivated and know when to seek guidance for direction
  • Flexible, able to change priorities quickly, and capacity to handle multiple tasks
  • Strong detail-orientation is critical to success
  • Highly analytical
  • Willingness to relocate at the completion of training is mandatory.
  • 25-50% local and regional travel.

Closing Statement

In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.

Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.

It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.