Part-Time Beauty Advisor

At Kohl’s, we’re always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire.

Job Description

• “Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered. Encourages others to smile and say hi.
• Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.
• Supports fellow Associates through Yes We Can actions and behaviors. (i.e. team lifts of heavy packages, supporting fellow teammates needs/requests as appropriate.)
• Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.
• Executes Kohl’s Service Standard of Engage and Assist.
• Inquires about the customer’s interests.
• Motivates the customer’s interest by offering a product demonstration.
• Informs the customers of the brands Kohl’s carries by offering a department tour.
• Discovers the customer’s needs with probing questions.
• Schedules appointments for Make Up and Skincare consultations when needed to satisfy the customer’s needs and for Cosmetics Events.
• Pages for customer assistance when more than two customers require service.
• Demonstrates Cosmetics and Fragrances and describes the results and benefits to the customer.
• Links three plus units of cosmetics during the customer interaction.
• Reinforces the customer’s selections by reviewing the use and benefits of the products chosen.
• Solicits customers to apply for Kohl’s Charge. Opens new accounts in accordance with Company standards.
• Solicits e-mail addresses from customers.
• Replenishes the Cosmetics and Fragrance fixtures.