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Transportation Customer Service Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Wichita, KS Wichita, Kansas |
About this job
Essential Duties and Responsibilities:
60% Monitor pick ups and deliveries, communicating delays & reasons to sales and carriers. Respond to routine inquiries, Manage returns, diversions and order changes, and documentation of late deliveries .
20% Follow carrier issues from time of order entry to delivery.
10% Compile documentation of service incidents to be presented to the management for resolution.
10% Other Duties as Assigned, including collecting data for monthly scorecard
Candidates must be computer savvy, knowledgeable in Excel and utilizing multiple computer screens.
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
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