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in Brookfield, CT

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Hours Full-time, Part-time
Location Brookfield, CT
Brookfield, Connecticut

About this job

**Job Fair will be held at the Courtyard Marriot, 3 Eagle Road, Danbury, Ct between the hours of 9am and 3pm**

Customer Service Representative

Job Description:

- Responsible for fielding inbound and outbound calls for a Pre-Collections call center

- Primary duty is to collect past due balances

- Conflict resolution and entering customer data into databases

- Maintain highest level of customer service

- Using Microsoft Office (Word, Outlook, Excel)

Qualifications:

- Strong data entry skills (Must be able to type 35 words per minute)

- Customer service experience

- Experience with conflict resolution and de-escalating situations

- Ability to Multitask and navigate multiple web pages at a time

Schedule:

1st Shift Options:

-Monday-Thursday 9-5:30, Friday 9-5

2nd Shift Options:

-Monday to Friday 12:30pm -9pm (one day off during the week) and Saturday or Sunday

-Monday to Friday 1:30pm - 10pm (one day off during the week) and Saturday or Sunday

-Monday to Friday 12:00pm - 8:30pm (one day off during the week) and Saturday or Sunday

-Monday to Friday 2:00pm-10pm (one day off during the week) and Saturday or Sunday

Part Time Shift Options:

-Monday - Friday, 7am or 8am-12pm or 1pm AND Sat, 9am-5pm OR/AND Sun, 11am-5pm or 1pm-9pm

-Monday - Friday 10am-2pm AND Saturday, 8am-4:30pm OR 9am- 5pm

-Monday - Friday 12pm-5:30pm AND Saturday, 8am-4:30pm OR 9am- 5pm

-Monday - Friday, 4, 5 or 6 pm -9pm or10pm AND Sat, 9am-5pm OR/AND Sun, 11am-5pm or 1pm-9pm

-Monday - Friday 2pm or 3pm - 6:30pm AND Sat 9am-5pm OR/AND Sun, 11am-5pm or 1pm-9pm

-Saturday 9-5pm or 9pm and Sunday 11am -5pm

-Saturday 1:00pm-9:00pm and Sunday 11am-5:00pm

-3 days during the week and 1 weekend shift is also available for students

Compensation: $12 Per Hour *Once you go perm after 90 days- You can make $13-$15 with commission per hour


* Using Microsoft Office (Word, Outlook, Excel)

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.