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in Miramar, FL

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Hours Full-time, Part-time
Location Miramar, FL
Miramar, Florida

About this job

Position Description:

UnitedHealth Group is working to create the Healthcare system of tomorrow and you can help. Already Fortune 17, we are totally focused on innovation and change.  We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
 
Through our family of businesses and a lot of inspired individuals, we're building a high-performance Healthcare system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.  Join with us and start doing your life's best work.SM
 
Our Customer Service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.

We are seeking Intake Coordinators for our Miramar, FL office.  Position supports National Intake.  Job will encompass all areas of intake for Long Term Care as well as ongoing collaboration with health plan personnel.
 
Primary Responsibilities:
  • Build authorizations in UHC systems.
  • Make outbound calls to providers for acquiring all required clinical documentation as specified.
  • Collaborate with Service Coordinator staff.
  • Assign specific authorizations to Prior Authorization staff.
  • Process referrals for TMHP services.
  • Correct authorizations based on a daily error report.
  • Provide clear and accurate documentation.
  • Accurately fax authorizations to providers.
  • Receive incoming calls from a queue of members or providers.
  • Enter notifications, Providers status of an existing notification and determining if notification is required.
  • Complete notification wizard along with ICD-9 and CPT coding.
  • Provide excellent customer service to both providers and enrollees.
  • Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance.

Requirements

Required Qualifications:
  • High School Diploma/GED
  • Must be able to work a schedule of Monday - Friday: 7:30am - 6pm (8 hour shift within this time frame)
  • 2+ years of experience in an Office environment using the telephone and computer as the primary instruments to perform job duties
  • 1+ year of alpha/numeric Data Entry experience
  • Experience with computer and Windows PC applications, including the ability to learn new and complex computer system applications
  • Ability to create, copy, edit, send & save using Word, Excel & Outlook
Preferred Qualifications: 
  • Associate's or Bachelor's Degree
  • Understanding of Medical Terminology
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.