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Technical Writer - Multiple Locations - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Chattanooga, TN Chattanooga, Tennessee |
About this job
Position Description:
As part of our elite team, you will play a pivotal role in the system development cycle and consult with end users to evaluate business requirements into design specifications. You will work with all levels of the business, ensuring IT deliverables align with business requirements, with measurable results. There's never been a more exciting time to work in health care where performance and innovation can fuel your life's best work.(SM )
Optum Data Management is an organization that prides itself on innovation in the healthcare data management space that includes data warehousing, Big Data scenarios, business intelligence and healthcare analytics and data integration and enrichment. The company is seeking a healthcare experienced technical writer with strong business and technical skills who understands data management principles and who works well in team and independent environments.
Technical Writer Tasks:
- Works directly with development teams to gather system design documents and transform to marketing and sales format for non-technical audiences.
- Gather and research information that is both internally generated and available from public sources, integrate it and use it to create technical white-papers and marketing documentation.
- Plan, coordinate, and execute projects independently and under general direction to deliver accurate and timely user-oriented content.
- Write technical materials such as:
- Business oriented Web content
- Request For Proposal responses for commercial sales opportunities
- Customer training materials
- Newsletters, bulletins and technology updates
- User guides, training materials, system manuals, on-line help
- White papers
- Operating and maintenance instructions
- Sales information
- Represent the team and the Optum organization on project assignments
Required Skills:
- Must be able to work with Developers in technical and non-technical capacities
- Excellent research and communication skills
- Proficiency in Microsoft word, PowerPoint, Excel
- Business and Systems Analysis experience
- Experience in Gathering requirements
- Experience in Technical Documentation
- Ability to interact, collaborate and write with and for multiple teams across all levels of the organization including development, product marketing, customer support, and training.
- Ability to plan, schedule, communicate and execute content delivery
Requirements
Required Qualifications:
- Bachelor's Degree in Computer Science, Technical Writing, Social Media or a IT related field or 6+ years of equivalent practical experience
- 5+ years of experience writing technical user manuals, help documentation or technical marketing literature preferably in a healthcare oriented data management, business intelligence and information delivery environment
5+ years experience with software development methodologies, business analysis or systems analysis or 5+ years technical writing in a healthcare environment – preferably experienced in data management principles and terminology.
5+ years experience in Microsoft word, PowerPoint, Excel
5+ years experience data conversion skills across a variety of formats
Preferred Qualifications:
- Healthcare experience
- Knowledge of Big Data Technology
- Experience with Web Development
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.