Delivery Practices Change Management Leader - Full-time / Part-time

Lead the best and brightest in technology to transform health care as we know it.

Want a meaningful and impactful challenge? At Optum, we're helping to make the health care system work better for everyone. It takes visionary technical leaders, like you, to achieve such historic change. Here, a technology leadership career will allow you the opportunity to inspire teams comprised of highly talented professionals to solve some of the toughest challenges we face and in transforming the health care industry. As a Delivery Practices Change Management Director, you will be helping people live healthier lives when you bring your expertise, passion, energy, focus and all-in approach to work every day. This is the place where you can do your life's best work.(sm)

As the Delivery Practices Change Management Leader, you will be responsible for managing key components within the Enterprise Delivery Practice organizations mission in establishing and supporting lean methodologies that bring higher quality and efficiencies to healthcare's bottom line. The candidate will be accountable for managing the communications and deployment of methodology standards using focused communications, training, and collaborative engagement and change management techniques while managing a team of highly-skilled IT professionals who have advanced, detailed knowledge of agile, waterfall and other related topics. If you have previous experience in leading the change that accompanies methodology deployment and rollout adoption, this position will allow you to grow personally and professionally as well as make a real difference in health care.

Primary Responsibilities:

• Be the Change Agent and Lead for Enterprise Delivery Practices, establish and execute the Change Management Strategy that will drive the cultural change needed for agility transformation
  
• Provide Change Management leadership and direction throughout the enterprise; across business and IT communities
  
• Develop, support and execute organization readiness and design activities, as needed
  
• Manage high performing team; develop, coach, and mentor team members to advance their skills and career
  
• Actively contribute to the company's Change Management Community through leadership and/or participation in internal and enterprise-wide Communities of Practice and Forums
  
• Ensure our services are well defined and intake processes are in place for these services: ie: Agile Maturity Assessment, Scrum Masters for Projects
  
• Ensure relevant metrics are defined and captured to demonstrate transformational change
  
• Drive and execute communication strategies to bring awareness of change and to drive the cultural change
  
• Drive and support training strategies, plans and execution to support change. i.e.: training curriculum, agile certification
  
• Innovation: Develops innovative approaches to challenging and complex assignments
  
• Proactive: Anticipates customer needs and proactively develops solutions to meet them
  
• Knowledgeable: Serves as a key knowledgeable resource on complex and/or critical issues
  
• Strategic Thinking: Provides strategic thinking, solutions and roadmaps while driving enterprise recommendations and adherence to standards
  
• Servant Leader: Garners respect from his/her team and is willing to get their hands dirty to get the job done
  
• Communicative and Social: Is able to communicate well with all levels of the organization from team members to executives
  
• Flexible and Facilitative: Is flexible and adaptive- able to work well in ambiguity; must be able to lead without authority and demonstrate value-add principles
  
• Assertive: Is able to ensure change management concepts and principles are adhered to; is able to be a voice of reason and authority and make the tough decisions
  
• Enthusiastic and Resilient: Is characterized by high-energy and resiliency with a tenacious propensity to persevere
  
• Continual Improvement: Is continually growing ones craft, learning new tools and techniques to manage oneself and the team
  
• Conflict Resolution: Is able to facilitate discussion and facilitate alternatives or different approaches
  
• Attitude of Empowerment: Is able to lead a team to self-organization
  
• Quick Learner: Is able to quickly gain a high level understanding of the technical and business domains across the enterprise

Required Qualifications:

• Bachelor's Degree or higher 
  
• 5+ years of Change Management and Project or Program delivery experience within IT
  
• 5+ years of leading/managing people, matrixed and/or direct line
  
• 5+ years of experience in leading enterprise-wide change efforts, preferably experience within IT delivery methods (ex: waterfall, agile) 
  
• Acute business acumen and understanding of organizational issues and challenge  

Assets:

• Agile certification or designation 
  
• Project experience using agile methodologies
  
• Health care experience
  
• An understanding of delivery team mindsets, issues and challenges
  
• Familiarity with common delivery, agile and engineering practices
  
• Participation in change management communities
  
• Graduate Degree

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 Job Keywords: Direct, Director IT, healthcare , information technology management, IT management, technology, Optum, Agile, change management, project management, program management, Golden Valley, MN, Minnesota