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In-Home Designer - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Loveland, Ohio |
About this job
Job Description
BASIC FUNCTION :
Designing
and creating comfortable and functional environments that represent client's
lifestyle, taste and budget. Be a professional Design Consultant through the
use of the La-Z-Boy In-Home Design program and drive top line sales through the
use of selling principles including approach, rapport building, needs discovery,
customized portfolio presentations, answering objections, closing, follow-up,
after sale service, and continuing contact with all previous and potential
customers. Strive to create long-term relationships that will lead to increased
sales and profitability.
KEY RESPONSIBILITIES:
In-Home Design
*
Schedule professional home consultations to
present customized room designs, including sample fabrics, furniture, tables
and accessory recommendations as well as the benefits of a professional
installation service
*
Execute
and champion the In-Home Design process per company guidelines
*
Responsible for creating grassroots
opportunities to increase the overall performance of the In-Home Design Program
*
Accurately complete order information, collect
deposits and fees, keep orderly customer records, and research customer
payments and deliveries
*
Responsible to support design related functions
in the store and maintain an up to date customized portfolio including before
and after pictures of previous In-Home design projects.
*
Considerable
independence is required for the In-Home Design process
Drives Sales
*
Consistently
achieve established In-Home program sales goals.
*
Team with Store Manager, Sales Managers and
Associates to promote the In-Home Design program and drive overall store sales
*
Maximize
store promotions, marketing initiatives, and grassroots programs
*
Maintain
strong knowledge of features and benefits of existing and new product line
*
Meet
established goals as set by management
Customer Focus
*
Meet
and greet customers that come into the store
*
Ensure that each La-Z-Boy customer has an
informative and positive experience by using good customer service skills and
knowledge of products
Page 1 of 2
BASIC FUNCTION :
Designing
and creating comfortable and functional environments that represent client's
lifestyle, taste and budget. Be a professional Design Consultant through the
use of the La-Z-Boy In-Home Design program and drive top line sales through the
use of selling principles including approach, rapport building, needs discovery,
customized portfolio presentations, answering objections, closing, follow-up,
after sale service, and continuing contact with all previous and potential
customers. Strive to create long-term relationships that will lead to increased
sales and profitability.
KEY RESPONSIBILITIES:
In-Home Design
*
Schedule professional home consultations to
present customized room designs, including sample fabrics, furniture, tables
and accessory recommendations as well as the benefits of a professional
installation service
*
Execute
and champion the In-Home Design process per company guidelines
*
Responsible for creating grassroots
opportunities to increase the overall performance of the In-Home Design Program
*
Accurately complete order information, collect
deposits and fees, keep orderly customer records, and research customer
payments and deliveries
*
Responsible to support design related functions
in the store and maintain an up to date customized portfolio including before
and after pictures of previous In-Home design projects.
*
Considerable
independence is required for the In-Home Design process
Drives Sales
*
Consistently
achieve established In-Home program sales goals.
*
Team with Store Manager, Sales Managers and
Associates to promote the In-Home Design program and drive overall store sales
*
Maximize
store promotions, marketing initiatives, and grassroots programs
*
Maintain
strong knowledge of features and benefits of existing and new product line
*
Meet
established goals as set by management
Customer Focus
*
Meet
and greet customers that come into the store
*
Ensure that each La-Z-Boy customer has an
informative and positive experience by using good customer service skills and
knowledge of products
Page 1 of 2