Wellington PT (20 hrs) Retail Techincal Consultants - 176262BR - Full-time / Part-time

Set and Service Resources is currently recruiting for Full Time and Part Time Technical Consultants at a Wireless Retail Store. You will be working as a mobility expert who is empowered to provide technical solutions to our customers so that they can stay fully connected to the things they enjoy. You apply your training and available resources to assess the customer's situation and identify the right solution with devices, applications and accessories. You recognize the opportunity to upsell or recommend product and services that provide additional value to our customers. You are responsible for delivering key performance results that are most important to the clients overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy. RESPONSIBILITIES: Provides resolution of customer issues relating to equipment problems, including but not limited to operational, maintenance and repair aspects of equipment Delivers an outstanding store experience that improves customer loyalty and strengthens the clients Brand Meets or exceeds key performance objectives that include service and repair metrics, sales and customer satisfaction goals Performs various inventory tasks such as monitoring inventory levels and merchandising product on the sales floor Completes all courses in your curriculum path with the required times frames Complies with all operational policies and procedures including the clients Code of Conduct Demonstrates clients Imperative
Requirements: REQUIREMENTS: High School diploma or equivalent Six months experience with product service support or troubleshooting electronics Six months face-to-face customer service experience Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays.