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in Orem, UT

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Hours Full-time, Part-time
Location Orem, Utah

About this job

SUMMARY

The role is responsible for assisting the General Sales Manager and the Senior Assistant Store Manager operational duties and providing customer support for quality service, customer satisfaction and driving profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assists in recruiting efforts and interviewing process for all charmer available positions.

Is a leader in customer service satisfaction and upholds the same standard to all Associates

Will take an active role in training and development of Associates

Provides prompt support to store management in assisting with store promotions and visual merchandising

Takes proactive role in establishing and carrying out all company policies including shrinkage control disciplines and programs

Assists in distributing work assignments to Associates and ensures store maintenance, cleaning and appearance is up to company standards at all times

Maintains store-level compliance with company standards of safety, security, facility maintenance, postings/notifications and other administrative duties

Successfully address customer complaints and resolve problems

Assists the GSM and where applicable the Senior Assistant Store Manager in managing the special programs

Other duties as assigned

Requirements

Minimum 2 year managerial experience in a high volume/high unit, multi-million dollar fashion retail environment is required

Personality and attitude that represent and consistently demonstrate Charming Charlie's core values

Create and maintain an environment where Associates enjoy coming to work every day and customers love to shop

Considerable knowledge of retail systems, HR practices and retail operations

Keen ability to thrive in a fast-paced, multi-tasking environment

Effective oral and written communication skills; Multi- lingual is beneficial

Excellent organization and reasoning skills

Acute attention to detail -- with a strong ability to prioritize and execute tasks

Must be eligible to work in the US

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