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Customer Service Associate
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Conway, Arkansas |
About this job
Hastings Customer Service Associates are responsible for providing excellent customer service by greeting customers, offering assistance, offering advice on purchase decisions, and providing a clean and safe store environment for associates and customers.
Brand Competencies:
* Approachability
* Customer Focus
* Time Management
* Integrity and Trust
* Adaptability
Position Competencies:
* Functional/Technical Skills
* Learning on the Fly
* Action Oriented
* Perseverance
* Composure
* Self-Knowledge
Key Responsibilities:
* Greet and connect with every customer and help influence purchasing decisions
* Continually grow knowledge of products and customers
* Comply with standards for merchandising and stocking front of store and department product
* Maintain the highest standards of conduct and confidentiality
* Follow proper register/cash handling policies and procedures and conduct a successful cash audit upon the completion of each shift
* Takes advantage of new training opportunities and tools
Requirements
* High School Diploma/GED (or 17 years of age and a senior in high school)
* 1 year retail experience preferred
* Register/Cash handling experience
* Excellent customer service skills
* Strong time management and organizational skills
* Ability to work in a team environment
* Computer experience preferred but not required
* Must be able to lift up to 50 lbs. with frequent lifting and/or carrying of objects weighing up to 25 lbs
Brand Competencies:
* Approachability
* Customer Focus
* Time Management
* Integrity and Trust
* Adaptability
Position Competencies:
* Functional/Technical Skills
* Learning on the Fly
* Action Oriented
* Perseverance
* Composure
* Self-Knowledge
Key Responsibilities:
* Greet and connect with every customer and help influence purchasing decisions
* Continually grow knowledge of products and customers
* Comply with standards for merchandising and stocking front of store and department product
* Maintain the highest standards of conduct and confidentiality
* Follow proper register/cash handling policies and procedures and conduct a successful cash audit upon the completion of each shift
* Takes advantage of new training opportunities and tools
Requirements
* High School Diploma/GED (or 17 years of age and a senior in high school)
* 1 year retail experience preferred
* Register/Cash handling experience
* Excellent customer service skills
* Strong time management and organizational skills
* Ability to work in a team environment
* Computer experience preferred but not required
* Must be able to lift up to 50 lbs. with frequent lifting and/or carrying of objects weighing up to 25 lbs
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