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Customer Service Representative - Panama City Beach, FL
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Panama City Beach, Florida |
About this job
Provides basic customer service for a high volume of primarily routine inbound telephone calls with the objective of selling new or additional products and/or services while providing customer satisfaction and retention. Interacts with customers and company sales and/or service representatives to handle a variety of functions. Answers non-technical questions regarding company products and determines the status of returns, repairs, replacements, orders, delivery schedules, etc. Maintains records of returns, schedule changes, product enhancements or changes, and product pricing. Resolves return credit problems. May answer billing questions. May take orders by telephone and handles correspondence from customers and representatives. Quotes prices and delivery dates. Responsible for closing the sale as appropriate, and receives sales incentives.
The starting hourly rate of pay for this position is $11.90 per hour or more based on experience plus monthly bonus potential.
Benefits
* Free Employee Phone Service Plan
* Health/Dental/Vision insurance
* 401k and Employee Stock Purchase Plan
* Paid Time Off
* And much, much, much more Experience navigating multiple computer screens and programs while interacting with customers.
Absent a reasonable accommodation or military obligation, employees must be available to work a flexible schedule (including days, nights, weekends and holidays).
Basic Qualifications High School diploma or equivalent One year experience operating a computer in a Windows based environment Preferred Qualifications Bachelor's Degree One year experience in a customer facing environment One year experience and/or technical education/training troubleshooting computer hardware, mobile phones, or other electronic devices One year experience working with smartphone devices (Blackberry, iPhone, Samsung Galaxy etc.) In the Customer Service organization, we believe every agent should be the customer's advocate. Sprint is looking for highly motivated people who are dedicated to providing outstanding customer service and thrive on change. Join a team of highly motivated employees who believe every call is a new opportunity to re-enforce the reasons customers stay with us, because at Sprint, it's all about the customer experience! Sprint is a background screening, drug screening, and E-Verify participating employer. Sprint will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Equal opportunity Employer/Disability/Vet Job Category Customer Service
Sales
Call Centers
Work City PANAMA CITY BEACH Work State Florida Location FLPCBC - PANAMA CITY BEACH, FL OFFICE Address 200 RICHARD JACKSON BLVD Country United States
The starting hourly rate of pay for this position is $11.90 per hour or more based on experience plus monthly bonus potential.
Benefits
* Free Employee Phone Service Plan
* Health/Dental/Vision insurance
* 401k and Employee Stock Purchase Plan
* Paid Time Off
* And much, much, much more Experience navigating multiple computer screens and programs while interacting with customers.
Absent a reasonable accommodation or military obligation, employees must be available to work a flexible schedule (including days, nights, weekends and holidays).
Basic Qualifications High School diploma or equivalent One year experience operating a computer in a Windows based environment Preferred Qualifications Bachelor's Degree One year experience in a customer facing environment One year experience and/or technical education/training troubleshooting computer hardware, mobile phones, or other electronic devices One year experience working with smartphone devices (Blackberry, iPhone, Samsung Galaxy etc.) In the Customer Service organization, we believe every agent should be the customer's advocate. Sprint is looking for highly motivated people who are dedicated to providing outstanding customer service and thrive on change. Join a team of highly motivated employees who believe every call is a new opportunity to re-enforce the reasons customers stay with us, because at Sprint, it's all about the customer experience! Sprint is a background screening, drug screening, and E-Verify participating employer. Sprint will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Equal opportunity Employer/Disability/Vet Job Category Customer Service
Sales
Call Centers
Work City PANAMA CITY BEACH Work State Florida Location FLPCBC - PANAMA CITY BEACH, FL OFFICE Address 200 RICHARD JACKSON BLVD Country United States