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Grocery Senior Team Leader (Overnight) - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Pittsburgh, PA Pittsburgh, Pennsylvania |
About this job
A Senior Team Leaders first responsibility is to provide leadership in the Department by directing and managing Team Members and processes, products and supplies, and executing merchadising tactics to stimulate the growth of the business while meeting customer requirements and maximizing profits.
Requirements
- Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
- Display a commitment to learn about food and share food knowledge with fellow team members and customers.
- Demonstrate a willingness to learn, understand, and communicate the Market District Passion for Food philosophy, which includes the willingness to taste and experience new product offerings.
- Actively demonstrate appropriate suggestive selling techniques. Provide active selling opportunities, when appropriate.
- Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for the Market District banner. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
- Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community.
- Provide leadership that promotes and exemplifies a Passion for Food.
- Develop merchandising techniques, and appropriate Team Member training, to increase sales and develop more efficient store operations in order to meet changing customer requirements and the Company's business plans.
- Assist in the development and administration of a fiscal plan in order to efficiently and accurately meet customer requirements while striving to lower controllable expenses, achieve gross profit goals, and maximize profits.
- Analyze the Customer Satisfaction Index, identify areas needing improvement, and design programs and procedures to meet objectives. Analyze the Team Member Point of View Survey, identify areas needing improvement, and use communication processes, reward and recognition programs and training to reduce Team Member turnover and improve the index.
- Direct and maintain safety programs and procedures to ensure the safety of customers and Team Members by communicating safety procedures, investigating complaints and accident reports, and performing physical inspection of store facilities and equipment to ensure compliance with local, state, and OSHA regulations. Ability to understand and comply with all federal, state and local laws and government programs (EEO, ADA, WIC program, federal tobacco and state liquor regulations). Maintain a safe working environment with the highest regard for co-workers and customers.
- Develop competencies of department Leaders in proper utilization of tools and technology available to meet business objectives, i.e., periscope, etc. *Provide leadership that promotes and exemplifies a Passion for Food.
- Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal.
- Promote the continuous development of Team Members and identify candidates for Leadership Positions.
- Ensure consistent execution of the 5-S process. Facilitate Shrink Awareness class for all new Team Members on a regular basis. Conduct monthly shrink meeting.
- Responsible for budget development, expense control and/or revenue generation for multiple departments or divisions. Amount of Budgetary Responsibility: $5mm +
- Responsible for direct and indirect supervision of team members in one or more departments.