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est. per hour
Customer Service Expert - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | NY Rochester, New York |
About this job
We have a full-time opening for a Customer Service Expert.
Must be able to work various shifts per week and be available weekdays and weekends.
- Must have a high school diploma or equivalent.
- Be authorized to work in the United States.
- Background check required.
Requirements
Sutherland Global Services is on the lookout for an entry-level Customer Service Expert. This exceptional individual will have the kind of passion and enthusiasm that is contagious. We're looking for someone with the character and work ethic to positively affect each and every customer encountered. Whether you've worked in the retail industry, or have experience responding to customer inquiries over the phone and internet, we'd like to talk with you!
What's it like to be on the Sutherland team? Rewarding - literally! Not only does our attention to training and development help boost your professional growth, our innovative recognition programs allow leaders and peers to applaud your performance.
What makes our team so strong? It starts with hiring:
* Go-Getters - You identify opportunities and take full advantage of them
* Captivators - You make lasting impressions on those you encounter
* Envelope-Pushers - You do what it takes to exceed expectations
* Developers - You are excited to jump on any chance to learn and grow
To join our team you'll need:
* 2+ years of customer service experience
* A High School diploma
* A high level of accuracy when completing tasks
* Typing skills of 30+ WPM
* The ability to take initiative and seize opportunities when they arise
* Critical thinking skills to help overcome customer objections
On our team you'll enjoy:
* A large and supportive team environment
* Extensive paid training
* Unlimited advancement opportunities
* A benefits package
* Unique recognition programs
Work somewhere you can grow and develop.
Our team is going places. Come with us!
What's it like to be on the Sutherland team? Rewarding - literally! Not only does our attention to training and development help boost your professional growth, our innovative recognition programs allow leaders and peers to applaud your performance.
What makes our team so strong? It starts with hiring:
* Go-Getters - You identify opportunities and take full advantage of them
* Captivators - You make lasting impressions on those you encounter
* Envelope-Pushers - You do what it takes to exceed expectations
* Developers - You are excited to jump on any chance to learn and grow
To join our team you'll need:
* 2+ years of customer service experience
* A High School diploma
* A high level of accuracy when completing tasks
* Typing skills of 30+ WPM
* The ability to take initiative and seize opportunities when they arise
* Critical thinking skills to help overcome customer objections
On our team you'll enjoy:
* A large and supportive team environment
* Extensive paid training
* Unlimited advancement opportunities
* A benefits package
* Unique recognition programs
Work somewhere you can grow and develop.
Our team is going places. Come with us!