The job below is no longer available.
You might also like
in Miami, FL
$38est. per hour Weatherby Healthcare • 5h agoUrgently hiring 10.6 mi Use left and right arrow keys to navigate- HCA Florida Mercy Hospital • 22h ago
Urgently hiring 10.6 mi Use left and right arrow keys to navigate - Anaplan • 1h ago
Urgently hiring 10.6 mi Use left and right arrow keys to navigate
AdmiNISTRATIVE ASSISTANT
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | miami, fl 33157 Miami, Florida |
About this job
Handle inbound/outbound calls, chats, and email accurately and professionally
Respond to all customer inquiries and probe accordingly as to handle their issue in a timely and organized manner set forth by company policies and procedures
Analyze customer history and work with customers to resolve their issues, and/or recommend an appropriate solution while providing "best in class" customer service
Research required information using available resources
Identify and escalate priority issues to ensure a positive customer experience
Conduct warm transfers to appropriate departments
Follow-up with customers as necessary
Respond to all customer inquiries and probe accordingly as to handle their issue in a timely and organized manner set forth by company policies and procedures
Analyze customer history and work with customers to resolve their issues, and/or recommend an appropriate solution while providing "best in class" customer service
Research required information using available resources
Identify and escalate priority issues to ensure a positive customer experience
Conduct warm transfers to appropriate departments
Follow-up with customers as necessary
Your Privacy Choices