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in Cleveland, OH

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Hours Full-time, Part-time
Location Cleveland, OH
Cleveland, Ohio

About this job

As a customer service representative, you will be a brand ambassador for one of the nation's largest healthcare plan providers to service their new and existing plan members by phone.

DialAmerica customer service agents work with senior citizens and healthcare plan members with special needs. We take our commitment to providing service and support with the utmost compassion, care, sensitivity and accuracy to heart. We are seeking people who have a passion for helping others and a natural ability to communicate with people to answer member, customer questions and resolve inquiries.

Job Requirements:
*At least 18 years of age with a High School Diploma or equivalent
*Compassion, Empathy and Enthusiasm!
*Strong communication skills
*Strong computer / data entry skills
*Willingness to learn
*Dependability
*Background Check and Drug Screen Required
*We have a particular need to fill positions in the afternoon and early evening, from 2:00 pm until 8:00 pm. However, other schedules may be available.

We offer:

*Weekly compensation
*401(k) plan
*Paid on the job training, weekly pay checks and direct deposit
*Friendly team environment
*Supportive and motivating staff to help you succeed
*Positive, professional, and upbeat work environment
*Opportunities for advancement - we promote from within
*Health care coverage available after 3 months