Product Manager - Managed Services Tech Cloud Job

Posting Job Title: Product Manager - Managed Services Tech Cloud

Requisition #: 167738BR

Posting Location: Boston, MA, US

Alternative Locations: United States - Massachusetts - Andover;;

Area of Interest: Information Technology Services

Position Type: Full Time

Posting Job Description

NaviSite, a Time Warner Cable company,based in Andover MA in the greater Boston area, is the premier provider of complex hosting, application management, and managed Cloud services for the enterprise market. It provides customized and scalable solutions, leveraging its industry leading hosting infrastructure; full suite of managed services; and custom and packaged application life cycle management expertise. More than 1,500 customers depend on NaviSite for customized solutions delivered through its global footprint, comprised of state-of-the-art data centers supported by approximately 650 professionals. For more information, please visit www.navisite.com.

Benefits: We offer a generous compensation package including a competitive salary, full medical/dental/life/disability insurance, etc... We also offer extensive training in the most current technologies, as well as, college tuition reimbursement.

The technical Product Manager, within the Cloud Enabled Managed Services group will focus on maintaining and developing new services within the Managed Cloud market. This individual will also be responsible for managing the evolution of the existing solutions including continuous optimization of the product suite and associated pricing. They will work in cross-functional teams across Service Delivery, Operations, Software Development, to understand and map business requirements, develop and manage product roadmaps, and design/develop new solutions and services.

Key Responsibilities :

* Help develop and implement the overall product strategy for NaviSite's managed cloud services in concert with various cross-functional groups across Time Warner Cable and NaviSite

* Own and manage comprehensive product roadmap for Cloud enabled managed services by building and managing a prioritized product backlog

* Continuously assess the broader Cloud marketplace and competitive landscape; refine/optimize product roadmap to drive greater customer value

- Work closely with sales operations and support to establish the book to bill support process options and evaluate their cost impact on product margins

* Meet product and process rationalization and optimization targets by researching and surveying customers, conducting external interviews and soliciting feedback from industry analysts

* Exhibit technical thought leadership in the Cloud by engaging in various external and internal forums and events, publishing white papers/blog posts, and engaging in social media

* Help guide cross-functional teams to execute process improvements or changes to products, including optimization of the underlying technology platform used to provision and enable the customers

Desired Qualifications:

* Demonstrated expertise around technology/services, product development lifecycle in a leadership role, especially in the managed services or private/public Cloud space

* Good knowledge of Cloud services and related subscription-based infrastructure and software services

* Knowledge of one or more of the following a plus

* Messaging and Collaboration products

* ERP Solutions ( Oracle and Microsoft)

* Database technologies

* Desktop as a Service and BYOD

* Bachelor's degree and 8+ years of experience in technology infrastructure/hosting, especially in a product development/management role

* Good understanding of development process and product marketing, including packaging, collateral development, sales training toolkits, etc.

Qualifications, Skills and Education:

- Experience creating and managing product backlogs and roadmaps

- Agile and other lifecycle development processes

- Strong planning and project management skills

- Ability to understand and write technical documentation Strong leadership skills and experience in driving matrix based processes and development

- Proven knowledge of IT services market specific to Web-based services and Web-based hardware including network and server-based technologies

- Strong analytical skills including working with complex financial models and ROI models

- Strong collaborative skills with the ability to work with both local and offshore teams

- Excellent communication skills, verbal and written

- Ability to think and react dynamically in group settings

FCC Unit_TWC: NAVIS

Controlling Establishment ID: 00800 - Andover 400 Minuteman Rd

More on TWC:

Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status

TWCMPD030