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PM Server
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Westlake Village, California |
About this job
Must be available to work weekends, evenings and Holidays.
Must provide a valid CA Food Handler Card
BASIC PURPOSE: Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
ESSENTIAL FUNCTIONS:
1. Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. (40%)
2. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. (15%)
3. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. (15%)
4. Breakdown, clean and set-up of tables, buffets, and food stations. (10%)
5. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. (10%)
6. Work harmoniously and professionally with co-workers and supervisors. (10%)
NON-ESSENTIAL FUNCTIONS:
1. Take guest reservations.
2. Plate and prepare food items.
KNOWLEDGE AND SKILLS:
Education: High school education or equivalent experience.
Experience: Minimum two years food service or related work.
Skills and Abilities: Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Must provide a valid CA Food Handler Card
BASIC PURPOSE: Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
ESSENTIAL FUNCTIONS:
1. Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. (40%)
2. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. (15%)
3. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. (15%)
4. Breakdown, clean and set-up of tables, buffets, and food stations. (10%)
5. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. (10%)
6. Work harmoniously and professionally with co-workers and supervisors. (10%)
NON-ESSENTIAL FUNCTIONS:
1. Take guest reservations.
2. Plate and prepare food items.
KNOWLEDGE AND SKILLS:
Education: High school education or equivalent experience.
Experience: Minimum two years food service or related work.
Skills and Abilities: Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf