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Hours Full-time, Part-time
Location Libertyville, Illinois

About this job

Location: Libertyville, Illinois

Job ID: 27055

Facility: CONDELL MEDICAL CENTER

Department / Unit: Emergency Svcs Reg- Condell

Status-FTE: Full-Time - 1

Shift: PM

Advocate Condell Medical Center has been providing high quality care to residents in the north suburbs for more than 80 years. Ranked among U.S. News & World Report's top hospitals, Advocate Condell is the largest health care provider and only Level I trauma center in Lake County, Illinois. Advocate Condell

is a non-profit, acute care hospital offering a full spectrum of medical services which includes everything from obstetrics, radiology services and rehabilitation to open heart surgery, neurosurgery and oncology.

Recognized for its quick treatment of heart attack patients, Advocate Condell holds full accreditation from

the Society of Chest Pain Centers. In addition, Advocate Condell is accredited by the Joint Commission as a Primary Stroke Center. The hospital also features the only dedicated pediatric emergency department in Lake County. With the addition of a new patient tower that opened in 2011, Advocate Condell is the only hospital

in Lake County to offer all private adult patient rooms.

IHS diploma or equivalent.

Experience handling money.

Prefers 2~3 years related experience in a healthcare setting (revenue cycle experience preferred) hospital, physician office or insurance company. Applicable education may be substituted. Successful completion of a data entry assessment

Effective organizational and prioritization skills

Exhibits sophisticated interviewing, communication and negotiation skills.

Possesses intermediate math and business writing skills

Knowledge of office equipment

Computer literate

Demonstrated customer service skills.

Must be able make change and count a cash drawer.

MN/A

Ability to work in a fast~paced environment with established time constraints and emotional and sensitive situations.

Employee is regularly required to sit, stand, walk, talk and hear.

Must possess visual acuity and manual dexterity to perform computer data entry and other clerical aspects of the job.

May bend, stoop, twist and reach in conjunction with the job requirements.

May lift files, reference books, supplies, and other documents up to 10 lbs.

May walk and push a wheeled cart with a computer and supplies weighing up to 50 lbs.

This is both a sedentary and active position.

Employee is regularly exposed to noise associated with working around others in an office setting.

May be exposed to a variety of illness and medical conditions.

Must be able and willing to work weekends, holidays and occasionally other shifts.

Must be able and willing to rotate work environments, ED, OP/ADM, Rover, Check~In, Phone Desk, etc.

May need to work shifts at off~site locations.

Greets and welcomes customers exhibiting superior customer service skills. Creates accurate and thorough registration records for each patient visit while minimizing patient waiting and turnaround time. Identifies and obtains appropriate service authorizations to comply with insurance and government regulations. Screens for insurance eligibility and benefits. Secures appropriate form signatures and service and financial documents. Coordinates admission reservations and bed placement with nursing service. Interacts in a customer focused and compassionate manner to ensure patients and representatives needs are met and that they understand the medical center's policies for resolutions of patient financial liabilities.

Accountabilities:

Accurately collects and analyzes all required demographic, insurance/financial, and clinical data necessary to register/admit patients from all payer classes.

Performs revenue cycle activities that prevent payment denials, increase cash collections and assures appropriate financial disposition of account balances.

Performs department general clerical and support duties..

Exhibits excellent customer service behaviors specific to point of service registration.

About Advocate Health Care

Advocate Health Care, named among the nation's Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state's largest integrated children's network, five Level I trauma centers (the state's highest designation in trauma care), three Level II trauma centers, one of the area's largest home health care companies and one of the region's largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $661 million in charitable care and services to communities across Chicagoland and Central Illinois in 2013 .