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About this job

Do you love investigating?
Are you energized by making a direct impact on bottom line profit?
Do you enjoy facing a different challenge every day?

Improve company profitability by maintaining Store LP programs to reduce exposure to theft

Ensure compliance with internal and external LP programs

  • Monitors customer and associate activities in the store and takes appropriate action to prevent theft
  • Conducts surveillance of external theft suspects in compliance with Company Guidelines.
  • Apprehends individuals engaged in theft activity in compliance with Company Guidelines.
  • Assists in internal theft investigations in compliance with Company Guidelines.
  • Accurately completes all statistical and incident reports. 
  • Maintains all apprehension and investigation records according to company standards.
  • Uses CCTV surveillance equipment
  • Conducts operational audits to ensure best practice compliance

Monitor internal and external Store LP programs

  • Assists in monitoring store compliance with Company policies and procedures relating to theft deterrence, safety, and operational controls
  • Informs Supervisor and Store Management of shortage control opportunities.
  • Monitors store alarm system and EAS system
  • Assists awareness building activities in the store.

Key Partners/Stakeholders

  • Store and LP management teams
  • Store and LP district and Regional leadership

Skills

  • Communications
  • Investigation
  • Reporting
  • Theft resolution

Required

  • Strong interpersonal communication skills. 
  • Capable of detaining theft suspects.
  • Works well with fellow associates, supervisors and customers
  • Ability to spend 100% of time in physical activities, including walking, lifting and climbing on a regular basis.

Preferred

  • Prior experience or education in Loss Prevention, security, or law enforcement
  • Knowledge of surveillance and apprehension techniques;
  • Proficiency with Microsoft office software.

Reports to

  • LP Supervisor

Exemption Status

  • Non-Exempt

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Requirements

Preferred Qualifications:

  • Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.
  • Knowledge of surveillance and apprehension techniques; demonstrated ability to make decisions in stressful situations. Strong verbal and written communication skills; basic math and reading skills and legible handwriting.
  • Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs.

Job Benefits