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Store Leader, University-GetGo - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Pittsburgh, PA Pittsburgh, Pennsylvania |
About this job
The GetGo Café + Market Store Leader University enables motivated college grads and aspiring leaders to complete an accelerated program that will ultimately place them at the heart of the store. After meeting (and exceeding!) the goals set during a rigorous 12 month training period, Team Members in this program will be placed in a GetGo store as the Store Leader. This new Store Leader will keep the team running like clockwork. From the morning rush to the afternoon lunch crowds, you will collaborate with your store leadership team and other Team Members to make sure that each customer waiting for a fresh sandwich, picking up dinner or a late-night snack for their family, or simply waiting at the pump, is met with a smile and the great service they deserve.Who You Are:
At work and at play, you are a leader and a self-starter at heart. There is no question in your mind that you were meant for greatness, and you know that you are only successful when those around you are set up for success. You are eager to cultivate an amazing team and have the ability to inspire Team Members to give their best each day. You are willing to put your heart into the work that will bring you to the top of your game, and you are committed to achieving success at each milestone. You are a problem solver and a creative thinker, and love to lead the way for others to foster their own creativity.
You know that your customers aren't just grabbing a cup of coffee; they are often starting and ending their days at your store. Providing a familiar face and a comfortable and clean spot for a delicious meal is your M.O. for making someone who is "just stopping by" into a regular customer. Every opportunity to connect with people is an opportunity for you to exchange ideas and improve your business. Our leadership team is top of the line and ensures that each customer leaves with a smile and with everything they need to make the most of their day and be on their way.
At work and at play, you are a leader and a self-starter at heart. There is no question in your mind that you were meant for greatness, and you know that you are only successful when those around you are set up for success. You are eager to cultivate an amazing team and have the ability to inspire Team Members to give their best each day. You are willing to put your heart into the work that will bring you to the top of your game, and you are committed to achieving success at each milestone. You are a problem solver and a creative thinker, and love to lead the way for others to foster their own creativity.
You know that your customers aren't just grabbing a cup of coffee; they are often starting and ending their days at your store. Providing a familiar face and a comfortable and clean spot for a delicious meal is your M.O. for making someone who is "just stopping by" into a regular customer. Every opportunity to connect with people is an opportunity for you to exchange ideas and improve your business. Our leadership team is top of the line and ensures that each customer leaves with a smile and with everything they need to make the most of their day and be on their way.
Requirements
- This unique program asks that the training Store Leader complete the following phases and pass each with flying colors!
- Phase 1 (9-12 weeks): Complete Team Leader Development Programs (TLDP)
- Phase 2 (6 months): Serve as Senior Team Leader at assigned store, where you will gain proficiency in: Consistently providing exceptional customer service and guiding the store team to do the same. Maintaining safety, quality, and operational standards. Supporting the Store Leader and an amazing team of Leads and GoGetters. Proactively problem-solving and remaining adaptable. Collaborating with the Store Leader to make your store and your team the best they can be!
- Phase 3 (maximum 6 months): complete Retail Leader Development Program (RLDP)
- Phase 4: promotion to Store Leader at assigned store Lead the store team by cultivating a fast, friendly and accurate service culture by sharing warmth and passion for service with a smile with all Team Members and customers. Set and exceed the highest goals for safety, service, and leadership, growing and developing your team each day. Maintain a keen understanding of store financials, marketing, and standards, and plan and predict trends accordingly.