Retail Center Manager - Colorado Springs/Pueblo (Full Time)

Retail Center Manager

Location: Pueblo & Colorado Springs Metro Areas

Pay: $40,000-$55,000 DOE

Discover Goodwill of Southern and Western Colorado has an exciting opportunity for a highly motivated individual who is seeking a position that offers tremendous job satisfaction in a work environment that encourages entrepreneurial activity and continuous improvement working with a top-notch retail team that is tremendously excited about the present and future of our Goodwill. As we continue to grow and expand our success begins with our Retail Center Managers.

Position Overview

Discover Goodwill Retail Center Managers are a vital part to the success of Discover Goodwill’s mission and programs. Retail Center Managers (RCMs) are responsible for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Discover Goodwill. RCMs must be empowering leaders who not only have the ability to operate and manage several diverse departments within the retail center but also have the ability to inspire and develop their staff. RCMs must be hands-on professionals who take an active role by “rolling up their sleeves” to achieve success.

Retail Center Managers will be held accountable for their performance as well as the performance of their retail center. RCMs must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit & loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product ‘sweet-spot’ pricing, build community rapport and customer relations with an ‘Attitude of Gratitude’, and empower staff and employees to create and accomplish both professional and personal goals.

Discover Goodwill’s Retail Centers are more than just a standard retail store. Goodwill retail centers must successfully collect donations, produce products/merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively and provide excellent customer service to achieve optimal performance.

Working with a team of retail professionals you will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential. RCMs will be strategic thinkers and team players who can manage change while motivating and inspiring others. It is imperative that you have a combination of business savvy, technical ability, and strong people skills. Success of Discover Goodwill Mission depends on you!

Responsibilities (include but not limited to) :

· Work closely with other store managers to set goals and objectives to increase sales and donations.

· Developing and managing budgets.

· Refining operational procedures toward achieving maximized expense to revenue ratios.

· Conducting store meetings to ensure staff is aware of expectations and are on track to achieving goals.

· Promoting safety to all employees ensuring that your store adheres to OSHA and CARF (Goodwill’s Program Accreditation) standards.

· Maintaining a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.

· Maintaining a strong knowledge of the Point-Of-Sale System.

· Empower, lead, and manage store staff; ensuring safety, productivity and success.

· Oversee all Retail Center functional areas to include: sales floor, store front, donation center, production areas, moving product internally and storage facilities

Qualifications Required to weld Success, you will need:

· 3-5 years as a Business Manager (or similar) with experience of being held fully accountable and responsible for the success of the business, operations and financial results.

· A bachelor's degree, or equivalent combination of education and experience.

· To be a high energy strategic thinker.

· Organizational skills to manage multiple projects, people and retail center functions.

· The ability to work within a deadline-pressured environment.

· An understanding of marketing and retail principles.

· An understanding of production processes and environment, to include deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product timely.

· The ability to create, review and understand statistical information to increase the successfulness of the retail center.

· An understanding of creating and implementing a budget.

· To possess the ability to adapt, adjust and mold to changing circumstances.

· The ability to make difficult choices and be accountable for overall retail center performance.

· To train, develop and recognize talent and leadership.

· Empower your team to manage and lead their departments or functional areas.

· E ffective verbal and written communication skills.

· T he ability to communicate upwards, downwards and lateral in an effective manner.

· An interest and empathy for people with disabilities and disadvantages.

This position requires a clear criminal background and a pre-employment Drug/Alcohol test

This position offers you the opportunity to play an influential and visible role as our company grows. Training will begin immediately to prepare you to be responsible for effective and efficient management of a Retail Center.

To excel in this role you will have the ability to combine business acumen with strong and proven people skills. You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Discover Goodwill does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Company Overview

Discover Goodwill of Southern and Western Colorado is dedicated to helping people reach their highest level of personal and economic independence. With over 1,200 employees and 20 diverse programs, Goodwill is a service-oriented organization focused on maximizing individual abilities.

High visibility and influence -- we are a not for profit organization and you'll have frequent contact with leaders in our organization.

Great work environment -- we understand the importance of investing in the right people, infrastructure, culture, technology, and solutions. You'll need to be comfortable in a fast paced and dynamic atmosphere. Nonetheless, we take the time to ensure we do things right.
Creativity in a new approach -- if you're ready to leave behind the cookie cutter mentality and showcase your innovation with a blank slate, join the club: we're bringing a fresh approach to our retail stores and we'll expect you to demonstrate entrepreneurial initiative.

Discover Goodwill of Southern & Western Colorado is dedicated to employing and advancing individuals with disabilities and/or protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.