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Counter
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Milford, MA Milford, Massachusetts |
About this job
- Assist in the day-to-day store operations
- Determine and fulfill customer needs for automotive parts through lookup and sourcing
- Complete sales for customers over the phone; enter orders in to computer system. This includes learning proper credit card and check procedures.
- Assist management with daily call lists and promotions; develop strong business relationships with Customers.
- Process and receive returned items and stock orders, and perform any other light duty tasks as specified by the manager.
- Maintain safe and secure environment as well as store day-to-day maintenance
- Stay up-to-date on job knowledge and help store accomplish its sales goals
- Assist with delivery runs if needed (if store is short on help)
- Additional responsibilities as assigned
Knowledge and Experience:
- Minimum 2-3 years of previous experience in direct telephone sales
- Knowledge of automobiles and parts strongly preferred
- High school diploma or equivalent required
- Excellent phone manners, sales closing skills and ability to handle objections
- Strong communication skills, especially over the phone
- Must possess good computer skills and ability to learn new programs quickly
- Willing to learn new sales techniques with a desire to be coached
- Ability to work well in a fast-paced multitasking environment
- Self-motivated and results driven with a positive team-player attitude
- Must enjoy challenges and interacting with a variety of people and situations
- Highly developed sense of integrity and commitment to customer satisfaction
Physical Requirements/Working Conditions:
- Must be able to lift up to 50 lbs on occasion
- Must be able to stand for long periods, bend, climb stairs/ladders, and use a computer
- Travel by car to stores and customers if sometimes needed