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Housekeeping Supervisor
| Hours | Full-time |
|---|---|
| Location | 5400 Computer Drive Westborough, Massachusetts |
About this job
DoubleTree by Hilton Hotel Boston - Westborough
Housekeeping Floor Supervisor is responsible for supervising, directing and assuring the completion of all housekeeping tasks assigned to room attendants and housepersons and maintaining IHR's high standards of cleanliness.Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans
1. Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency.
2. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
3. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
4. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
5. Respond to guest requests, concerns and problems to ensure guest satisfaction.
6. Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
DoubleTree by Hilton Hotel Boston - Westborough has an ideal location in the heart of New England, 26 miles west of Boston at I-495 and Route 9, just north of the Massachusetts Turnpike. Guests can appreciate this full-service hotel’s proximity to many businesses, technology parks, and New England attractions such as EcoTarium, New England Sports Center, Worcester Art Museum, Old Sturbridge Village, Wrentham Village Shopping Outlets, Johnny Appleseed Trail and the DCU Center. Boston Logan International Airport and TF Green Airport in Providence, RI are both easily accessible and less than 45 minutes away.
Guests can savor the delicious warm chocolate chip cookie you receive on arrival. Relax in this contemporary hotel that has 223 guest rooms, including one suite, with one king- or two double-sized beds. Feel at home with amenities such as a 32-inch flat-panel television, high-speed wireless internet access, and a large work desk with an ergonomic chair.
Breakfast, lunch or dinner is served at the Regatta Bar & Grill. Guests can sip cocktails and enjoy light food while you watch TV in the lounge area. Outdoor seating is available seasonally and room service is also available. After a long day, they can also relax with in-room spa services, indoor pool or work out in our 24-hour complimentary fitness center.
We offer 11,000 sq. ft. of meeting and event space for groups and meetings of varying sizes, including a Grand Ballroom, outdoor space and several unique venues capable of hosting up to 650 people. Complimentary 24-hour business center.
Highlights
- 35 minutes from Boston and 45 minutes from Boston Logan International Airport or TF Green Airport in Providence, RI
- Convenient to most New England attractions
- 223 guest rooms (including 1 suite) with 32-inch flat-panel televisions
- 11,000 sq. ft. of flexible event space
- Regatta Bar & Grill, room service, complimentary parking and shuttle
- Complimentary fitness center, business center and indoor pool
Requirements
Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer