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in Albuquerque, NM

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Hours Full-time, Part-time
Location Albuquerque, New Mexico

About this job

Genesis Healthcare in Albuquerque has openings in their Private Collections Department. Experience in private healthcare collections strongly preferred. Submit resume online or fax to 610-347-6308. Genesis HealthCare is one of the nation's largest skilled nursing care providers with more than 400 skilled nursing centers and assisted living residences in 28 states nationwide. Genesis also supplies rehabilitation therapy to over 1,500 healthcare providers in 46 states. And right now, we have openings near you. POSITION SUMMARY: Manage Accounts Receivable for non-delinquent and non-estate accounts with the goals to: * Improve DSO * Reduce DSO Target Ratio * Improve Collection Ratio (Cash brought in during the month) RESPONSIBILITIES/ACCOUNTABILITIES: * Research and verify all new Customer RP information. Verify customer demographics, reference National Change of Address Database, contact family member, if required. * Make phone contact with customer or responsible parties as aged. * Introduce Account Management Concept at 15 day. * Present and offer payment options at the appropriate time. Market AutoScribe, or Credit Card Payments. * Manage Promise To Pay (PTP) Plans to assure customer timely payment as agreed. * Monitor Cash Receipts Journal for Payments. * Initiate Letter Series * Monitor progression of letter series * Escalate non-compliance accounts to Manager, Collections. * Flag entries for inclusion on Medicare Reimbursable Bad Debt Log. Assure supporting documentation meets filing requirements. * Respond to customer inquiries via the CBO Customer Service Call Center. * Document all activities in Genesis collection tools. * Plan, prepare, and organize daily calling activity around core hours. * Assure system is up-to-date with all contact information. * Transition accounts for Estate, Probate or Bankruptcy changes to designee. * Demonstrates care and compassion to ensure that all internal and external customers consistently receive the highest quality of service. * Shows respect and appreciation to others. * Works with a positive attitude, demonstrating teamwork and enjoyment for the job. * Demonstrates focus and discipline to in doing the best job possible. * Exhibits honesty and integrity in all aspects of the job. * Performs all other duties as assigned. SPC2

Qualifications:

SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: 1. Associate's Degree or 2 years or more of Accounts Receivable experience. 2. Experience working in high volume environment, collections and billing in healthcare setting. Knowledge of Medicare, Medicaid, and various insurance. 3. Customer Service Orientation. EEO/AA, M/F, Vet, Disabled

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Question about working at Genesis? Contact Genesis HealthCare Recruiting at sourcing@genesishcc.com .

About Genesis Genesis offers a variety of services in more than 400 centers across 28 states. In addition to our ShortStay and LongTerm care services, we offer Specialized Alzheimer's care, orthopedic rehabilitation, ventilator care, dialysis care and Assisted Living services in a variety of centers near you!

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101 East State Street,

Kennett Square, PA 19348

1.866.745.Care

2012 Genesis HealthCare

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