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in Plymouth Meeting, PA

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Hours Full-time, Part-time
Location Plymouth Meeting, Pennsylvania

About this job

The position described here is for Option Care, formerly Walgreens Infusion Services, a former subsidiary of Walgreens Co. ("Walgreens"). Walgreens Infusion Services became a new independent, privately-held company on 4/7/2015 following the acquisition of a majority interest in the company by Madison Dearborn Partners, a leading private equity firm based in Chicago. Walgreens will retain a significant minority interest in the new company and will have representatives on the company's board of directors. As such, Walgreens will continue to have a role in ensuring the future success of the new company.

Job Duties Include: The Area General Manager manages and directs the branches in the assigned area (Plymouth Meeting, Bethlehem and Harrisburg, PA) and ensures that all branches are operating cost-effectively, efficiently and within the standards established by Option Care policies and procedures, the Corporate Compliance Program and other established rules and regulations governing the healthcare industry. Leads the management team of each branch in meeting or exceeding established goals for quarterly and annual revenue growth, cash flow and profit contribution. Ensures clinical and service standards of performance are being met and that branches are delivering a high degree of both internal and external customer satisfaction. Builds a cohesive, service-oriented, multidisciplinary team through recruitment and retention of qualified individuals, training and professional development of personnel and ensuring performance evaluations / annual reviews are current and reflect realistic, challenging goals and objectives.

Manages and works closely with the management teams to ensure the growth and success of each Option Care branch. Ensures the safe and efficient delivery of quality products and services, develops and implements personnel management programs and participates with the Regional Sales Directors in the development and management of marketing and sales plans and programs to ensure profitability of the branches.

Develops, implements, oversees and analyzes budgets, ensuring compliance with budgeted expenses, achievement of budgeted financial goals and completion of MBOs. Works with management teams to develop and implement ideas for delivering higher quality, more cost-effective service. Works with the Area Vice President to monitor and report on budget and service performance goals, strategic business plan development and status of local competition in the market place. Ensures compliance with local and federal regulations, accreditation standards and corporate policies and procedures. Maintains a work environment in which staff will succeed and grow in their professional development, which upholds all labor laws and regulations and which contributes to the growth and success of Option Care.

Minimum Requirements:

Bachelor's degree and at least 5 years of experience in a qualified position.

Prior experience indirectly or directly managing people, including hiring, developing, motivating, and directing people as they work, to include assisting in the development, training and assignment of work / projects to other team members.

Experience in diagnosing, isolating and resolving complex issues and recommending and implementing strategies to resolve problems.

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Experience evaluating information to determine compliance with standards, laws and regulations.

Experience using time management skills such as prioritizing / organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Basic level skill in Microsoft Word, Excel and PowerPoint.

Preferred Qualifications:

Bachelor's degree in Healthcare or Business Administration.

Master's degree in Healthcare or Business Administration.

Clinician preferred (Pharmacist, RN, etc.)

At least 3 years of experience indirectly or directly managing people, including hiring, developing, motivating, and directing people as they work, including assisting in the development, training and assignment of work / projects to other team members.

At least 3 years of experience in alternate site infusion therapy.

At least 3 years of experience in a home healthcare business, preferably home infusion.

Prior experience planning, developing, and managing departmental expense and capital budgets.