Store Manager - Intermix - Full-time

Job Description

The Store Manager leads and directs an INTERMIX store location. The Store Manager achieves sales results by creating a positive team environment and running a client-focused business.

Leadership Responsibilities

• Inspires and motivates the store team by presenting a compelling vision and direction.
• Promotes team and individual performance through consistent coaching and feedback.
• Leads team through change and challenges.
• Builds effective relationships with cross-divisional and store partners.
• Leads management meetings to drive the business strategy.
• Creates and upholds a positive work environment.
• Attracts, hires, trains, and develops the store team.
• Trains associates on brand initiatives and standards to ensure understanding of company direction.
• Provides regular feedback, coaching and counseling on performance.

Selling & Client Service

• Identifies, creates and manages the execution of the store business plan that drives key performance indicator results and maximizes business opportunities.
• Monitors daily, weekly and monthly sales goals of all associates and ensures quality selling and customer service standards are met.
• Trains and develops all associates and ensures ongoing sales training through role-play, coaching and constructive feedback.
• Leads community involvement to drive brand awareness and loyalty.
• Builds customer loyalty through in-store experience, social media and email capture.
• Represents and ensures that stores are consistently living out INTERMIX Vision & Mission Styling and Service Standards.
• Works closely with Visual Merchandising and Buying teams on product assortment.

Daily Operations

• Trains associates and ensures complete understanding and compliance with company policies and procedures.
• Knows and follows company policies and procedures, including store safety standards and compliance audit requirements; educates store team and ensures consistent compliance to policy. Addresses policy violations in a fair, timely and consistent manner.
• Trains staff to maintain selling floor, stockroom and wrap desk with proper supplies, organization and cleanliness.
• Monitors the control of payroll and controllable expenses.
• Ensures loss prevention compliance in order to minimize loss and achieve shrink goals.
• Partners with corporate office regarding maintenance and construction needs.

Qualification

• 3-5 years of management experience
• Demonstrated ability to motivate and lead teams to deliver results
• Demonstrated ability to assess and develop talent
• Commission based sales experience preferred
• Luxury or contemporary experience preferred
• Multi-brand sales experience preferred
• Passion for fashion trends and specialty retail environments
• Strong styling eye and personal taste level
• Strong business acumen
• Effective interpersonal and communication skills with store team, customers and all levels of corporate and field management
• Strong analytical, problem-solving and project management skills
• Excellent time management skills
• Solution Oriented
• Product Centric