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Hours Full-time, Part-time
Location Whittier, CA
Whittier, California

About this job

POSITION PURPOSE

The Multi - Store Asset Protection Manager is responsible for teaching, coaching
and training associates to ensure the effective execution of the core AP initiatives.
They are responsible for executing core programs and strategies relating to theft
and fraud mitigation, operation excellence, safety and environmental compliance in
the assigned The Home Depot store without adding complexity or tasking to the
stores' operation. They must be able to multi-task across and gain the partnership
of the Store Manager, Leadership Team and other store associates to achieve
goals. The APM must remain focused on store and district specific business
objectives as outlined by the AP leadership team supporting key AP initiatives.



MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

Review and analyze shrink performance, manages shrink reduction strategy:
identify associate behaviors and/or operational issues through exception based
reporting (CCTV, MPS) that may cause shrink; identify trends; make
recommendations for improvement. Manages execution of 3rd party guard
resources.

Identify and successfully investigate matters of internal dishonesty and Organized
Retail Crime (ORC) investigations throughout the store and district. Conduct
internal theft investigations and interviews in partnership with HR and CIT. Assist
with WC/GL incident investigations.

Prepare detailed and accurate reports in a timely manner. Monitor criminal cases,
appear in court and testify as warranted.

Assist with the development and retention of hourly AP and Ops associate, in
addition to all store associates. teach, train and coach associate to effectively
handle opportunities; monitor corrective action. Successfully complete stretch
assignments, as designed by the leadership team to assist in personal development.

NATURE AND SCOPE

Position reports to Regional Director, Operations.

May be accountable for the direct supervision of the work activities of others. In addition to personnel issues

- including selection, termination, performance appraisal and professional development of subordinates.


ENVIRONMENTAL JOB REQUIREMENTS

Located in a comfortable indoor area. Conditions could produce mild discomfort
on occasion.

MINIMUM QUALIFICATIONS
  • 18 years or older
  • Must pass the Drug Test
  • Must pass the Background Check
  • Must pass MVR
  • Must pass pre-employment tests if applicable

EDUCATION REQUIRED

The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or
equivalent degree in a field of study related to the job.


YEARS OF RELEVANT WORK EXPERIENCE – 3

PHYSICAL JOB REQUIREMENTS -

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing,
stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

ADDITIONAL QUALIFICATIONS

Be able to work a flexible retail schedule, position includes supporting multi store locations.

PREFERRED QUALIFICATIONS -

Bachelors degree or equivalent degree in a field of study related to the job.
4+ years in the retail industry or Home Depot equivalent.
Relevant work experience in any of the following fields: Store Operations, Asset
Protection, Loss Prevention, Law Enforcement and Military.
Supervisory experience, 2+ years of management experience.
Completed Loss Prevention Qualified (LPQ) course through the Loss Prevention
Foundation.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -

  • Knowledge of retail Asset Protection, Operations, and Safety processes, programsand procedures
  • Ability to work cross functionally and build relationships to identify solutions to mitigate shrink, theft, fraud and create safe work environments.Ability to successfully manage and lead direct reports.
  • Highly developed interpersonal skills for dealing with sensitive and controversial issues.
  • Ability to teach, coach, train associates to drive change and execute process improvements across the store, district and region.
  • Technology competence (Basic P.C. skills) Desktop Office Suite, Power Point, Word, Excel, presentation skills and proficient in CCTV systems.
  • Excellent communication skills, both written and oral.
  • Strong interviewing, analytical and financial analysis skills.
  • Change Management and Project Management.