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Bilingual-Call Center Agent
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Stamford, CT Stamford, Connecticut |
About this job
Title: Customer Service Representative
Job Description:
* Support sales reps in opening new accounts and upgrading service on existing customers
* Dealing directly with internal sales reps
* Handle inbound calls- 30 per day
* Quickly and effectively solve customer service related issues
* Email, fax and mail contract for residential and commercial accounts
* Submit rate changes and reimbursements on an excel spreadsheet
* Enroll, cancel, and update customers accounts with our energy program
* Maintain quality control/customer satisfaction
* Maintain customers accounts utilizing an excel spread sheet
Qualifications:
- Prior call center or sales support experience
- Proficient with Microsoft Office Suite
- Good communicaiton skills
$14-16/hr
Schedule: Monday-Friday
First Shift 10 a.m.-7 p.m.
Aerotek is acting as an Employment Agency in relation to this vacancy.
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