Retail Team Member

Retail Team Member

Job Summary and Mission:

Tea has been a part of Starbucks heritage since 1971, when the company was founded as Starbucks Coffee, Tea and Spices. Since its acquisition in 2012, the Teavana team has been on a mission to do for tea what Starbucks has done for coffee. Our goal is to create a super-premium everyday tea ritual in the Americas and beyond, which will come to life in many channels, forms and experiences. The team member's primary responsibility is to guide customers through the full Teavana journey and educate them about the world of tea while acting in accordance with Starbucks guiding principles.

Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following:

-Supports store sales growth through delivering personal and team sales goals, upselling, and suggestive selling to customers based on their needs -Responsible for providing a positive customer service experience for all of our customers -Responsible for operating the cash register and executing cash handling standards according to policy and procedure -Assists in maintaining visual displays per standards and reports discrepancies to the Visual Team Lead -Maintains rotation, Dates and organization of back stock according to plan -Ensures proper handling of damaged and defective merchandise, completes re-tickets of back stock, under stock and over stock -Ensures proper storage and organization of all stock is maintained at all times including any offsite storage units and reports any issues to Operations Team Lead -Maintains visual integrity and brand image of the business by ensuring a high level of store cleanliness and restocking product per the visual merchandising guidelines

Requirements

Summary of Experience:

No previous experience required

Required Knowledge, Skills and Abilities:

-Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation -Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays -Ability to sell and increase sales in a retail environment -Meet store operating policies and standards, including providing quality beverages, cash handling and store safety and security -Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication -Demonstrates ability to prioritize and handle multiple tasks and work with a sense of urgency -Ability to communicate effectively under pressure -Ability to work as part of a team -Ability to build relationships -Ability to learn quickly -Ability to create a positive work environment

Starbucks Corporation is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.

We are an Equal Opportunity Employer. Please view Equal Employment Opportunity Posters provided by OFCCP

here .