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Night Manager - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | new york, New York |
About this job
Night Manager
Directs and manages all aspects of the Hotel on the overnight shift.
Hotel Overview: Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar and stylish Rose Club, as well as the legendary Palm Court, New York City's premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest.
Summary of Responsibilities:
Reporting to the Director & Assistant Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service .
Lead and manage all aspects of the overnight team from Front Office to Housekeeping to Food & Beverage.
Manage and coordinate all Group and Individual arrivals.
Maintain close liaison with the Sales, Conference, and Accounting teams.
Produce daily, weekly, monthly and quarterly reports as required.
Completes the overnight audit and process.
Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
Balance operational, administrative and Colleague needs
Assist guests regarding hotel facilities in an informative and helpful way.
Follow department policies, procedures and service standards.
Complete all project work in a timely manner.
Follow all safety policies.
Other duties as assigned.
Qualifications:
Previous leadership experience in a similar role required.
A minimum of one year's front office management experience required.
Previous experience with a Property Management system required.
Computer literate in Microsoft Window applications required.
University/College degree in a related discipline preferred.
Strong interpersonal and problem solving abilities.
Highly responsible & reliable.
Ability to work well under pressure in a fast paced environment.
Ability to work cohesively as part of a team.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Visa Requirements: Non US applicants must have one year managerial experience with the company.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Directs and manages all aspects of the Hotel on the overnight shift.
Hotel Overview: Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar and stylish Rose Club, as well as the legendary Palm Court, New York City's premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest.
Summary of Responsibilities:
Reporting to the Director & Assistant Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service .
Lead and manage all aspects of the overnight team from Front Office to Housekeeping to Food & Beverage.
Manage and coordinate all Group and Individual arrivals.
Maintain close liaison with the Sales, Conference, and Accounting teams.
Produce daily, weekly, monthly and quarterly reports as required.
Completes the overnight audit and process.
Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
Balance operational, administrative and Colleague needs
Assist guests regarding hotel facilities in an informative and helpful way.
Follow department policies, procedures and service standards.
Complete all project work in a timely manner.
Follow all safety policies.
Other duties as assigned.
Qualifications:
Previous leadership experience in a similar role required.
A minimum of one year's front office management experience required.
Previous experience with a Property Management system required.
Computer literate in Microsoft Window applications required.
University/College degree in a related discipline preferred.
Strong interpersonal and problem solving abilities.
Highly responsible & reliable.
Ability to work well under pressure in a fast paced environment.
Ability to work cohesively as part of a team.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Visa Requirements: Non US applicants must have one year managerial experience with the company.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
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