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U-Box Customer Care Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | farmington hills, Michigan |
About this job
U-HAUL is looking for friendly, energetic, and motivated individuals that enjoy interacting with customers and take pride and comfort in a job well done. U-Box CCR's are responsible for pick up, transportation, and drop off of our U-Box containers and to ensure that our valued customers needs and expectations are met by providing them with friendly and courteous service.
Duties and responsibilities of a U-Box Customer Care Representative include:
* Operate a flat-bed truck
* Operate an 8000 pound propane forklift or a truck mounted forklift
* Load and unload storage containers onto truck bed for delivery to storage facility
* Transport cargo to and from specified destinations
* Ensure timely delivery; provide customer assistance to include the sale of support items
* Use a truck mounted forklift to remove containers from vehicle, and position in the designated storage location
* Use on-line computerized dispatch and rental systems
* Prepare, receive, and provide appropriate documentation for the delivery or pick up of goods
* Verify that the container, and any other equipment rented, is returned in the same condition as when rented
* Ensure warehouse storage facility is clean, dry, and secure at all times
* Perform "Customer Ready" inspections of U-Box containers prior to dispatch
Requirements:
A Class B Commercial Driver License (CDL) or above is required, however, we are willing to train candidates in order to achieve an applicable CDL for employment. Candidates must possess a clean driving record, be able to pass a criminal background investigation, and meet all Department of Transportation (DOT) and U-Haul physical examination requirements.
Work Status:
Moonlighter/Part-Time
Hours Needed:
(These hours may change based on business needs)
Sun -
9am to 5pm Mon -
7am to 6pm Tue -
7am to 7pm Wed -
7am to 7pm
Thu -
7am to 7pm Fri -
7am to 8pm Sat -
7am to 7pm
Equa
Duties and responsibilities of a U-Box Customer Care Representative include:
* Operate a flat-bed truck
* Operate an 8000 pound propane forklift or a truck mounted forklift
* Load and unload storage containers onto truck bed for delivery to storage facility
* Transport cargo to and from specified destinations
* Ensure timely delivery; provide customer assistance to include the sale of support items
* Use a truck mounted forklift to remove containers from vehicle, and position in the designated storage location
* Use on-line computerized dispatch and rental systems
* Prepare, receive, and provide appropriate documentation for the delivery or pick up of goods
* Verify that the container, and any other equipment rented, is returned in the same condition as when rented
* Ensure warehouse storage facility is clean, dry, and secure at all times
* Perform "Customer Ready" inspections of U-Box containers prior to dispatch
Requirements:
A Class B Commercial Driver License (CDL) or above is required, however, we are willing to train candidates in order to achieve an applicable CDL for employment. Candidates must possess a clean driving record, be able to pass a criminal background investigation, and meet all Department of Transportation (DOT) and U-Haul physical examination requirements.
Work Status:
Moonlighter/Part-Time
Hours Needed:
(These hours may change based on business needs)
Sun -
9am to 5pm Mon -
7am to 6pm Tue -
7am to 7pm Wed -
7am to 7pm
Thu -
7am to 7pm Fri -
7am to 8pm Sat -
7am to 7pm
Equa