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in Bethesda, MD

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Hours Full-time, Part-time
Location Bethesda, MD
Bethesda, Maryland

About this job

Desktop Support Technician needed for a long term contract opportunity with Yoh's client located in Carderock, MD.


Possession of or the ability to obtain a Secret Security Clearance (interim Secret Clearance is acceptable) is required as a condition for employment.


Top Skills You Should Possess:



    - Windows OS experience
    - Standard Desktop/laptop repair, networked printers, mobile services troubleshooting.

What You'll Be Doing:



    - Under general supervision, conduct operations in support of the Enterprise Service Desk and existing non-local Service Desks
    - Develop scripts, analyze tailored reports, review and correlate audits
    - Conduct Tier 1 and higher tiered analysis in response to Service Desk escalation
    - Monitor tickets to correlate events and incidents for maintaining overall required levels of performance of Information Technology Services.
    - Perform patching of ticket management system and perform Remedy System Administration.

What You Need to Bring to the Table:



    - CompTIA Sec+
    - Minimum interim Secret clearance

What are you waiting for? Apply Now.


Recruiter: Michael Calleri


Phone Number: 585-315-8812


Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more !


Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. to contact us if you are an individual with a disability and require accommodation in the application process.


J2W: INFOTECH; J2W: GOV


TAX TERM: CON_W2


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Ref: 1061974

Enterprise: IT & Telecom