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in Silver Spring, MD

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Hours Full-time, Part-time
Location Silver Spring, MD
Silver Spring, Maryland

About this job

A Valet Parking Attendant with DoubleTree Hotels is responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

 


DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know they'll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travels challenges and the beginning of a restful stay.



DoubleTree by Hilton is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.



If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.


 


What will I be doing?


 


As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability.  This position requires 2 overnight shifts, then flexible for the other 3 shifts.  Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet arriving and departing guests in a timely, friendly and efficient manner

  • Retrieve vehicle keys from and provide receipts to guests

  • Transport guest vehicles to and from designated parking areas and the hotel driveway

  • Assist guests with luggage

  • Retrieve guest items from vehicles, as requested

  • Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner



What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


 


H Hospitality - We're passionate about delivering exceptional guest experiences.


I Integrity - We do the right thing, all the time.


L Leadership - We're leaders in our industry and in our communities.


T Teamwork - We're team players in everything we do.


O Ownership - We're the owners of our actions and decisions.


N Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

EOE/AA

EOE/AA/Disabled/Veterans