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Hours Full-time, Part-time
Location Chicago, IL
Chicago, Illinois

About this job

A Security Officer with Hilton Hotels and Resorts is responsible for performing protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and team members; in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brands reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?


Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.

  • Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons andproperty.

  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Prepare schedules and relate relevant information on house count, conventions, arrivals and departures from each shift.



What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


H Hospitality - We're passionate about delivering exceptional guest experiences.


I Integrity - We do the right thing, all the time.


L Leadership - We're leaders in our industry and in our communities.


T Teamwork - We're team players in everything we do.


O Ownership - We're the owners of our actions and decisions.


N Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability


What benefits will I receive?


 


Hilton Worldwide benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After your probationary period may enroll in Hilton Worldwides Health & Welfare benefit plans or union benefits, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. Union team members should refer to their collective bargaining agreement. This is not a summary plan description or official plan document.



EOE/AA/Disabled/Veterans




 

EOE/AA/Disabled/Veterans