Receptionist - Full-time / Part-time

Ensuring our customers have the best experience is a priority. A Receptionist ensures that customers receive courteous and prompt services in accordance to company protocol both in person and over the phone. A successful candidate will be self-motivated, organized and detail-oriented with an ability to multitask while working in a fast-paced environment. This position requires a lot of teamwork and provides a great opportunity to join a growing and successful company.

The ideal candidates will possess:
* Knowledge of modern office practices, procedures and alphabetical file set up and maintenance
* Excellent communication, spelling and grammar skills
* Ability to follow oral and written instructions, and perform detailed clerical work in a methodical, independent and thorough manner with speed and accuracy
* Typing, computer, and windows based software experience
* Exceptional customer service skills
Responsibilities:
* Open and close front office
* Help keep doctor on schedule and maintain efficient patient flow
* Maintain patient file jackets and medical records
* Maintain neat and orderly front desk and waiting room
* Interface with doctors and maintain appropriate professional relations
* Schedule and confirm appointments, follow-up visits and classes
* Call patients to inform them that their order is available for pick up
. You must have USAA Account or BOA

Job Responsibilities:

Answer and transfer calls on a multi-line phone system.
Accept deliveries, sort mail, and maintain phone lists.
Handle additional projects as assigned. Handle sensitive and/or confidential documents and information.
Communicate with manager and client on job or deadline issues.

Job Requirements:

High school diploma or equivalent.
Minimum of one-year office service experience, preferably in a legal, banking or large corporate environment.
Previous receptionist, switchboard or administrative assistant experience preferred.
Ability to work in a fast-paced team environment.
Attention to detail with emphasis on accuracy and quality.
Ability to prioritize work to balance multiple projects and deadlines.
Excellent verbal and written communication skills.
Exceptional customer service skills.
Intermediate computer skills required.

The User Support Representative is responsible for customer service/satisfaction of The Marek Group on-line and web-to-print applications. This position will be responsible for resolving customer/user training, product recommendations and researching account information to ensure customer satisfaction. Excellent communication skills, customer service focused mentality and dependability will be keys to success.
Roles & Responsibilities:
Manage the day-to-day relationship with BSS print-on-demand applications through clear and concise phone and email communications.
Maintain client and end-user account information to ensure clear reporting within BSS.

Effectively communicate with BSS' clients and BSS staff. Build a good working relationship with the client, ensure an understanding of the client's needs and objectives. Follow BSS internal communications guidelines and escalate customer service issues for review and improvement.
Develop and maintain a broad background in BSS' core competencies to ensure the ability to adapt to and quickly learn the best way to service new technologies and products.
Maintain customer project files to ensure consistency in quality and integrity.

Job Qualifications:
2+ years' customer experience in a client contact capacity with a successful track record in customer satisfaction; preferably in technology/web-based solutions.
Excellent communication and problem solving skills.
Demonstrated stabile work history.
Ability to work independently and as part of a larger team and proactively offer solutions.
Proficient with technology and Microsoft business applications - Office - Excel, Word, Outlook.

Retail Banking (Sales)HomeStreet Bank is an Equal Opportunity/ Affirmative Action Employer.
Minorities, females, protected veterans and individuals with disabilities are encouraged to apply.