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About this job

The Charles Hotel

The Revenue Analyst supports the Director of Revenue Management by coordinating the daily Revenue Management tools and processes for the hotel. The primary functions of this position include data collection, data entry, and maintenance of Revenue Management tools. Forecasting financials and conducts strategic analysis of data to gain experience in the hotel Revenue Management field. 

Responsible for developing and recommending sales strategies, room mix, pricing, reservations systems, forecasting and reporting.

Analyzes data and presents information by identifying trends and rolling averages. 

Gathers appropriate data and information from all relevant sources including revenue management systems, team members, records, files, databases, client and webbased applications, and surveys. 

Uses revenue management system, forecasting system, front office system, PMS, sales system, MS Excel, MS Database, and Key Hotel Marketing systems and applications to process information and generate daily, weekly, and monthly Revenue Management reports.

Produces weekly Operational Forecasts for hotels informing them of hotel’s arrival and departures, total hotel’s projected occupancy, ADR, and RevPAR, and MTD revenue update.  Produces monthly operational forecasts for hotels forecasting on a day by day basis next month’s occupancy, ADR, and RevPAR. 

Examines the needs and concerns of Director, any Revenue staff, hotel staff, and corporate support staff to determine opportunities or problem areas and provide feedback in the development of policies, procedures, best practice, and standards. 

Perform special projects and other responsibilities as assigned.  Participate on task forces and committees as required.

No management experience required.  One to three years of revenue management experience highly preferred.

2-4 years experience

A most original luxury hotel, The Charles Hotel combines classic New England design and sophisticated service. You can see our character in our signature quilts, bountiful regional cuisine, and thoughtful planning. Located in the heart of Harvard Square, just minutes from downtown Boston, The Charles Hotel has become the home away from home for internationally renowned business leaders, government officials, entertainment executives and leisure travelers. The Charles Hotel, a AAA Four Diamond Hotel, offers the finest, most distinctive guest accommodations in the Boston area with 294 spacious guestrooms, including 45 suites that combine Shaker-inspired aesthetic with modern touches. Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, two signature restaurants and state of the art conference facilities. With an abundance of options, The Charles Hotel is recognized nationally for fine dining. With flawless service, original accommodations and creative, award-winning cuisine, it is no wonder that the New England Travel Guide has designated The Charles Hotel as the best hotel to "stay put in" when visiting Boston, Massachusetts.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer