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Counseling Specialist - call center
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 1802 Bayberry Court, Suite 100 Richmond, Virginia |
About this job
Retirement Counseling Representative
Possible contract to Hire
INTEGRITY * TEAMWORK * ACCOUNTABILITY
Our client (a state agency) is cultivating a team that encourages excellence and provides opportunities for training, growth and development. Counseling Representatives receive extensive and ongoing training. Responsible for learning and mastering a thorough understanding of pension and benefits plans, services and policies and procedures.
This is an inbound call center position working Monday - Friday between hours of 8:00am - 5:00pm. Hours may vary slightly.
Qualified candidates please submit resume to: richmondwest@staffmark.com
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Minimum Qualifications:
• Experience interacting with customers, either by phone, in person or written
• Excellent interpersonal skills
• Strong computer skills
• Ability to perform mathematical calculations
• Analytical and reasoning skills
• Experience with pension and benefit plans
• Financial education
• Human Resource or counseling experience
• College graduate or relevant experience
preferred