Customer Service Representative Postions - Full-time

Named SEMA’s 2013 Warehouse Distributor of the Year, Motovicity is the leader in high performance, aftermarket parts distribution for the sport compact and modern muscle automotive markets. Located near the heart of the Motor City in Madison Heights, MI, Motovicity distributes the most sought after automotive performance brands to speed shops, builders and retailers nationwide. It’s a very exciting time for us, and we need your help. At Motovicity our goal is to provide a first-class customer experience, and we do this in several ways. First, we live by the golden rule – treating our customers the way we would want to be treated. Second, we stock product – a lot of product. And third, we make sure shopping and shipping is both easy and affordable.  

We are now looking to add a talented and caring professional to our Customer Service Team.    Our Customer Service Department is revered by many and offers customers a personalized experience through inbound phone call management, quick and accurate order processing, customer account maintenance, and responding to both customer and vendor email inquiries.

Motovicity offers the perfect environment to advance your career by developing a professional, well-rounded business skill set as an in-house Customer Service Representative.

We are looking for candidates that possess the following:

• At least one (1) year of customer service experience in a fast-paced environment, call center experience a plus
• Previous Bank Teller experience is a PLUS!
• Basic accounting knowledge - payables/receivables a PLUS!
• Knowledge of Excel and Sharepoint
• Excellent organizational, multi-tasking, and time management skills
• Excellent communication skills – both verbal and written
• Exceptional ability to listen 
• Awesome problem solving skills
• Assertiveness, initiative, positive attitude, and confidence
• The ability to work both independently and as part of a team
• An even-tempered approach to customer objections
• Professional phone presence
• Automotive parts and industry knowledge a PLUS! 

Motovicity Distribution values their employees and understands the importance of offering competitive pay and benefit packages to recruit and retain the best!

We offer the following benefit package to our full time employees:  

• Alliance Health PPO and EPO and HAP HMO Medical Plans

• Guardian Dental Plan/Vision Discount Plan

• 401(k) with Company Match

• Paid Personal Time Off (PTO)

• Paid Holidays

• Weekly Pay

• Employee Assistance Program

• GM Supplier Discount

• GREAT CO-WORKERS!

 If you meet the above qualifications, we want to hear from you!  Email your resume to jobs@motovicity.com or fax your resume to 248-307-2917 for immediate consideration.