Asset Protection Specialist - Full-time / Part-time

• Provides exceptional customer service and drives sales and profitability by ensuring a safe and secure store environment.
• Initiates, conducts and closes all internal and external investigations in compliance with company policy and procedures
• Conducts asset protection activities and audits in accordance with established policies, procedures, and guidelines
• Ensures that activities are in compliance with state and local statutes
• Acts professionally with integrity, honesty, and according to company values
• Maintains relationships with center security and local law enforcement
• Is aware of dishonest and fraudulent activity occurring in the mall
• Ensures associates focus on achieving the shortage goal through service and awareness
• Identifies associates who violate policies and procedures and partners with the Store Director and Regional Asset Protection Director
• Communicates and implements asset protection programs, initiatives, and strategies
• Assists in inventory planning and execution
• Performs all responsibilities to achieve individual and store goals
• Supports the store's shortage and theft awareness program and advises management of any unusual activity using the various reporting methods provided by the company (Alertline, Open Door Policy, contacting Asset Protection or Human Resources team)
• Follows all store policies and procedures
• Additional responsibilities as assigned

Job Requirements:

• High school diploma or equivalent
• Prior retail experience
• Ability to work a flexible schedule, including evenings and weekends as necessary
• Effective communication skills required (emphasis on listening skills and verbal skills)
• Ability to work independently, handle multiple tasks in a high volume environment
• Excellent customer service and problem solving skills
• Ability to operate equipment such as radios, surveillance equipment, sensors scanners and removers, and telephone