Mountain Safety Supervisor - Winter Seasonal - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary: 

The Mountain Safety Supervisor will work to uphold the highest levels of guest safety on the mountain as well as promote the Skier Responsibility Code and Vail Resorts’ safety policies and procedures.  This position also serves as an ambassador for guest service and resort knowledge.  The Supervisor will be responsible for the supervision and management of 30-36 Mountain Safety Attendants and Leads, ensuring proper coverage on the mountain and managing both guest and employee safety issues. 

Responsibilities include: 

• Supervising and maintaining the highest levels of guest safety while skiing/boarding and standing at on mountain stations, on varied terrain in high altitude, with varying winter weather conditions.
• Enforcing the Skier Responsibility Code and Resort policies with guests and employees including revocation of lift tickets or passes and instructing guests and employees on appropriate behavior.
• Answering guest questions regarding terrain, directions, and other resort/town information in a professional friendly manner.
• Placing and monitoring signage and baffles in slow ski zones.
• Checking trails for safety hazards, placing ropes and packing or shoveling snow.
• Lifting equipment which may include baffles, signage, padding, and/or toboggans.
• Assisting guests to their feet and/or to descend the mountain.
• Ensure violator cards are retrieved each day; enter warnings and/or suspensions into the RPOS system and department spreadsheet on a daily basis.
• Responsible for motivating, training, managing and supporting team members. 

Requirements: 

• High School or Equivalent; Bachelor’s degree preferred
• Mountain Information or Mountain Safety experience
• Lead or supervisor experience preferred
• Proficient in Microsoft Office
• Must be fluent in all aspects of the English language (spoken and written)
• Must have excellent guest service skills
• Must have excellent communication skills
• Must work well in a team
• Must be able to work in inclement weather in a high alpine environment
• Must be available to work holidays and weekends
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions
• Must pass on-mountain ski/ride test (equivalent to PSIA Level 7)

Preferred Skills:

• Previous resort operational experience
• Previous guest experience
• Knowledge of local area/resort

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 Requisition ID 111832 ELJ