Executive Housekeeper - FULL TIME

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include:

Responsible for short and long term planning and the management of the hotel's Housekeeping operations

Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

Solid understanding of housekeeping and laundry supplies and pars

Teach employees importance of, and how to greet guests and courteously solve guest requests

See that inspection program is consistently maintained

Assure all safety and security policies and procedures are followed

Work closely with all other Departments

Inspect some rooms daily

Experience purchasing linens and housekeeping supplies

Current on latest housekeeping and laundry technology

Work closely with vendors to assure proper pricing, delivery, and maintenance

Experience teaching, supervising, and mentoring multilingual and multicultural staff

Ensure OSHA and ADA policies are adhered to

Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

Insures proper staffing levels for customer service goals

Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).

With opening hotels, previous hotel pre-opening experience preferred

Service oriented style with professional presentations skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills