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in Providence, RI
ASM, Service & Operations - Providence Place Mall #86
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | providence, Rhode Island |
About this job
Position : Assistant Store Manager, Service and Operations
Department : Remote -- Store Operations
Reports to : Store Manager
Direct Reports : Yes
FLSA Status : Non-Exempt
Location : U.S. Stores
Department Summary: Forever 21 is seeking an analytical, energetic, and passionate team leader to add to our dynamic Retail Operations team!
Job Purpose :The Assistant Store Manager of Service and Operations provides leadership and direction to the store service and operations team. Through creating long-term strategies and leading company initiatives, the Assistant Store Manager, Service and Operations ensures maximum productivity, profitability, operational excellence, and compliance with company procedures.
Deliverables :
Oversees markdowns, activity and execution of service, loss prevention, event marketing, hiring, administrative work, cash handling, and managing return to vendor and supplies.
Actively participates in store walkthroughs with Store Manager and District Manager to ensure the consistency and quality of service and operational execution.
Educates and provides feedback to Associates on driving sales through service standards, product knowledge, store presentation, promotion, and suggestive selling skills in the fitting rooms and at the cash wrap.
Leads overall store earnings by driving top line sales while managing controllable contribution.
Trains and monitors Associates on company policies and expectations, cashier training, loss prevention policies and procedures, and product standards information.
Drives results through creating short-term plans and long-term strategies, processes, and events that create a positive in-store experience for both our store team and our customers.
Generates and analyzes the customer survey and serves as a partner in the execution of any action plans to enhance the customer's in-store experience.
Manages and measures progress and results against key targets.
Ensures service, merchandising, and operational standards are met through company-defined practices and processes.
Spends at least 60% of the shift performing Manager On Duty tasks.
Knowledge, Skills, and Qualifications :
Must have at least 2 to 4 years of retail management experience. Prior retail store leadership experience preferred.
College degree or relevant technical or vocational training preferred.
Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month.
At Forever 21, style isn't dictated...It's inspired. Forever 21 is the leading fashion retailer of the latest trends and the season's hottest styles at can't-resist-prices. U.S. and international locations stay true to the fast-fashion destination's iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21.
Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere. We're always on the lookout for talented individuals eager to thrive in our fast-paced, dynamic environment filled with vast opportunities for career growth and development. This is a place where your ideas become actualized, creativity is encouraged and the possibilities are endless. Be part of something epic. Be part of Forever 21. Apply today!
Job Code :
19325
Division :
Field - Region : Northeast
Location :
0086 - F21 - Providence Place Mall, Providence RI US 02903
Job Type :
Full Time
Career Level :
Manager (Manager/Supervisor of Staff)
Education :
High School or equivalent
Category :
Retail - Field Operations, Sales & Business Development
Offer Relocation :
Maybe
To submit your resume for this job, select how you heard about the job and then click the "Submit Your Resume" button below.
How did you hear about this job? *
--
Allretailjobs.com
ASU - Arizona State University
BU - Boston University
CareerBuilder.com
Chinese Daily News
Craigslist.com
F21 Employee Referral (referred by current F21 employee)
Facebook.com
Fashionjobs.com
FashionUnited.com
FIDM - Fashion Institue of Design and Merchandising
FIT - Fashion Institute of Technology
FLSU - Florida State University
Forever21.com Career Site
Google.com
HotJobs.com
Indeed.com
InRetail.com
Job Fair / Career Fair
Jobing.com
JobsInLogistics.com
Korea Times
La Opinion Newspaper
LinkedIn.com
LPJobs.com
LSU - Louisiana State University
Lux Fine
Lux Talent
MayoroftheMall.com
Monster.com
Monster Resume Database
NDSU - North Dakota State University
NFLU - Northern Florida University
Other Source (not listed)
OTIS - Otis College of Art & Design
Parsons
Pepperdine University
Print Advertisement
Recruiter Contacted
Represented by Agency
RSS Feed
SCAD - Savannah College of Art and Design
ShopTheJobs.com
SHRM Website
Stylecareers.com
TAMU - Texas A&M University
Twitter
UCLA - Univ. of Southern California
UCSB - Univ. of California at Santa Barbara
UH -University of Houston
University of Miami
UNLV - University of Las Vegas
USC - Univ. of Southern California
Word of Mouth / Networking
F21 Current Employee (you are a current F21 Employee)
or
Email this job to a friend!
Your Name:
Your friend's email address:
OR
(NOTE: You need to have an account created in order to refer someone. Clicking this button will ask you to log in. If you are a returning user, log in to refer the person. If you are a new user, please create a Resume Profile first.)
Department : Remote -- Store Operations
Reports to : Store Manager
Direct Reports : Yes
FLSA Status : Non-Exempt
Location : U.S. Stores
Department Summary: Forever 21 is seeking an analytical, energetic, and passionate team leader to add to our dynamic Retail Operations team!
Job Purpose :The Assistant Store Manager of Service and Operations provides leadership and direction to the store service and operations team. Through creating long-term strategies and leading company initiatives, the Assistant Store Manager, Service and Operations ensures maximum productivity, profitability, operational excellence, and compliance with company procedures.
Deliverables :
Oversees markdowns, activity and execution of service, loss prevention, event marketing, hiring, administrative work, cash handling, and managing return to vendor and supplies.
Actively participates in store walkthroughs with Store Manager and District Manager to ensure the consistency and quality of service and operational execution.
Educates and provides feedback to Associates on driving sales through service standards, product knowledge, store presentation, promotion, and suggestive selling skills in the fitting rooms and at the cash wrap.
Leads overall store earnings by driving top line sales while managing controllable contribution.
Trains and monitors Associates on company policies and expectations, cashier training, loss prevention policies and procedures, and product standards information.
Drives results through creating short-term plans and long-term strategies, processes, and events that create a positive in-store experience for both our store team and our customers.
Generates and analyzes the customer survey and serves as a partner in the execution of any action plans to enhance the customer's in-store experience.
Manages and measures progress and results against key targets.
Ensures service, merchandising, and operational standards are met through company-defined practices and processes.
Spends at least 60% of the shift performing Manager On Duty tasks.
Knowledge, Skills, and Qualifications :
Must have at least 2 to 4 years of retail management experience. Prior retail store leadership experience preferred.
College degree or relevant technical or vocational training preferred.
Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month.
At Forever 21, style isn't dictated...It's inspired. Forever 21 is the leading fashion retailer of the latest trends and the season's hottest styles at can't-resist-prices. U.S. and international locations stay true to the fast-fashion destination's iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21.
Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere. We're always on the lookout for talented individuals eager to thrive in our fast-paced, dynamic environment filled with vast opportunities for career growth and development. This is a place where your ideas become actualized, creativity is encouraged and the possibilities are endless. Be part of something epic. Be part of Forever 21. Apply today!
Job Code :
19325
Division :
Field - Region : Northeast
Location :
0086 - F21 - Providence Place Mall, Providence RI US 02903
Job Type :
Full Time
Career Level :
Manager (Manager/Supervisor of Staff)
Education :
High School or equivalent
Category :
Retail - Field Operations, Sales & Business Development
Offer Relocation :
Maybe
To submit your resume for this job, select how you heard about the job and then click the "Submit Your Resume" button below.
How did you hear about this job? *
--
Allretailjobs.com
ASU - Arizona State University
BU - Boston University
CareerBuilder.com
Chinese Daily News
Craigslist.com
F21 Employee Referral (referred by current F21 employee)
Facebook.com
Fashionjobs.com
FashionUnited.com
FIDM - Fashion Institue of Design and Merchandising
FIT - Fashion Institute of Technology
FLSU - Florida State University
Forever21.com Career Site
Google.com
HotJobs.com
Indeed.com
InRetail.com
Job Fair / Career Fair
Jobing.com
JobsInLogistics.com
Korea Times
La Opinion Newspaper
LinkedIn.com
LPJobs.com
LSU - Louisiana State University
Lux Fine
Lux Talent
MayoroftheMall.com
Monster.com
Monster Resume Database
NDSU - North Dakota State University
NFLU - Northern Florida University
Other Source (not listed)
OTIS - Otis College of Art & Design
Parsons
Pepperdine University
Print Advertisement
Recruiter Contacted
Represented by Agency
RSS Feed
SCAD - Savannah College of Art and Design
ShopTheJobs.com
SHRM Website
Stylecareers.com
TAMU - Texas A&M University
UCLA - Univ. of Southern California
UCSB - Univ. of California at Santa Barbara
UH -University of Houston
University of Miami
UNLV - University of Las Vegas
USC - Univ. of Southern California
Word of Mouth / Networking
F21 Current Employee (you are a current F21 Employee)
or
Email this job to a friend!
Your Name:
Your friend's email address:
OR
(NOTE: You need to have an account created in order to refer someone. Clicking this button will ask you to log in. If you are a returning user, log in to refer the person. If you are a new user, please create a Resume Profile first.)