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Front Desk Agent
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Ann Arbor, Michigan |
About this job
Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.
QUALIFICATIONS:
* Prior cash handling experience necessary.
* High School diploma or equivalent.
* Ability to communicate effectively with the public and other Team Members.
* Read, write and speak English fluently.
EOE AA M/F/Vet/Disability
Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.
QUALIFICATIONS:
* Prior cash handling experience necessary.
* High School diploma or equivalent.
* Ability to communicate effectively with the public and other Team Members.
* Read, write and speak English fluently.
EOE AA M/F/Vet/Disability
Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
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