Senior Care Advocate, Field Based - Quad Cities - Full-time / Part-time

Quad Cities!  Care Advocate!  Field Based!  Multiple Openings! You're looking for something bigger for your career. How about inventing the future of health care? Optum is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Join us. Take this opportunity to start doing your life's best work. (sm) This behavioral health position will work on the IOWA High Quality Healthcare Initiative. This is a field based position with a home based (telecommuting) office.  You will work from home when not in the field.  This is a Monday – Friday, daytime hours position.  The anticipated start date for this position will be November 20, 2015.  The first 4 weeks will be core training and daily attendance is required on site at the Quad Cities corporate office:  1300 River Drive, Suite 200, Moline, IL 61265.The overall purpose of the Field Based Senior Care Advocate is to improve the enrollees ability to remain stable in the community and out of the hospital. The role is to engage the person in the treatment process and then assist him/her to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization.  As one of our newest Senior Care Advocates, YOU will be making field visits going into clinics and other facilities.  The Field Based Senior Care Advocate position is also designed to be a direct clinical liaison between the health plan staff and the clinical network.  The program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services.  Responsibilities are as follows but are not limited to:

Identifies needed services and matches with available services in area
Assists enrollees with appointments
Provides subsequent member follow-up as determined by individual member needs
Works with enrollees to identify gaps in care or obstacles to care and problem solves for successful connection to needed services 
Reviews IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
May go to facility to meet with treatment team to develop a successful aftercare plan
Manages the aftercare follow-up of identified high risk enrollees (manages follow-up calls/outreach and documentation)
Meets with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs
Works with CNS to identify new facilities and programs that provide services to targeted populations
Attends network development meetings 

Required Qualifications:

Licensed Master's Degree level clinician in: Psychology, Social Work, Counseling or Marriage & Family Counseling OR a Licensed Ph.D. or Licensed Psy.D. Psychologist, with 2+ years of behavioral health experience
Nurses with a BSN and Nurse Practitioners (NP) with 3 years of RECENT psychiatric nursing experience will also be considered
Clinical Licensure must be current and unrestricted for the State of Iowa
Intermediate computer skills with the ability to navigate a Windows environment and to create, edit, save and send documents utilizing Microsoft Word
Field based experience
Experience working with a variety of populations within the community (i.e. hawk-i program, children with special needs, aged, blind, disabled, HIV/AIDS, temporary assistance for needy families) 
Access to high speed internet for home office set up
Reliable vehicle, current driver's license and proof of auto insurance Preferred Qualifications:

Dual diagnosis experience with mental health and substance abuse
Experience working with low-income populations
Experience working with the aged, blind or disabled
Case Management experienceCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
 
 
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Behavioral Health, Mental Health, Care Advocate, Social Work, Social Worker, Psychology, Psychologist, Nurse, RN, Nurse Practitioner, NP, Field Based, Community Based, Quad Cities, Case Manager, Case Management, Medicaid, aged, blind, disabled, UHG, UnitedHealth Group, UHC, UnitedHealthcare, IA, Iowa, Iowa2015