Toys R Us Express Store Supervisor

# Description


**_General Description/Primary Purpose_**

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The Express Store Supervisor will report directly to the Express Store Team Leader and will be responsible for all aspects of the operation in the Store Team Leader's absence.

**_Description of duties and task essential job functions_**

* Evaluate associate's performance and coach them on performance-related problems and on their general development. (N/A)
* Provide training to associates on a one-to-one basis on Guest service, Product knowledge, Merchandising, selling skills, safe merchandising techniques and use of equipment.
* Motivate associates, foster teamwork and champion change when it occurs.
* Cultivate and role model best selling and service practices. Actively engage guests at all times and ensure associates are doing the same.
* Drive sales though activities such as guest engagement, product demonstrations, and suggestion selling in order to maximize the value of each guest visit.
* Ensures proper merchandising and signage of all sales floor areas, at all times.
* Supervises unloading of all trucks and flow of merchandise to sales floor or storage as appropriate.
* Preserve Company assets by controlling shrink, labor costs & risk exposure
* Ensure proper opening and closing of location according to store scheduled hours, including store recover and activating/deactivating the location alarm (if applicable)
* Ensure all transactions are accounted for through the proper handling of all cash, receipts, and reports. Ensure that night deposit is made in a timely fashion.
* Ensure all fixtures are in good repair and are set properly per fixture plan.
* Act as a role model of appropriate loss prevention/risk management behavior and ensure associates are effectively trained in these areas.
* Execute all initiatives per Company SOP
* Other tasks and duties as assigned




# Qualifications


*_Required Knowledge, Skills and Abilities_*

Adapt and Learn
* Champion/manage Change
* Self Development
* Demonstrate adaptability
Communication
* Foster open communication
* Build relationships
Drive for Results
* Drive execution
* Lead courageously
Focus on Guest
* Provide superior levels of guest engagement
Problem Solving
* Use Sound judgment
* Apply Technical/functional expertise
Talent Enhancement
* Coach & develop people
* Leverage individual and cultural diversity
Working Together:
* Inspire Trust
* Create a positive workplace environment
**_Required Qualifications:_**

* Exceptional leadership, communication & training skills
* Ability to handle/prioritize multiple projects
* Able to identify others' strengths & assign work accordingly
* Passion for Guest Service
* Product knowledge
* Results ownership
* Organization knowledge - know the business. Use technical/functional expertise.
* Commitment to delivering the promises we make in our Mission Statement


**Job Function:** Department Supervisor
**Primary Location:** USA-OH-Monroe
**Schedule:** Flexible
**Brand:** Toys 'R' US
**Req ID:** 68244