Medical Office Assistant II - Full-time / Part-time

Under direct supervision of RN or provider performs routine patient care following department policies and procedures. Assists with patient exams and procedures, responds to members' telephone messages and provide education to members and families.

Essential Functions:

* May perform nursing care functions such as vital signs, removal and/or application of dressings for assessment by licensed provider, cleaning wound after provider's assessment & instructions, shaving & skin preparation, reinforce standardized self care procedures as directed by licensed provider

* Recognizes & responds to acute emergency situations following established procedures

* May draw up injection solutions for immediate use upon physician orders

* Orients patients to system policies & practices

* Provides appropriate instruction sheets based upon provider direction

* Reviews instruction sheet w/ patient

* Transports patients by assisting or lifting individuals onto mobile beds or wheelchairs & transports/transfers patient onto other hospital or clinic areas as directed

* Completes necessary arrangements or organizes treatment room prior to surgical and/or exam procedures by setting up or laying out instruments, drapes & sponges contained in sterile trays & assembling equipment items as required for particular procedures as directed by physician

* May assist licensed provider w/ patient exams & treatments by positioning, restraining patients & assisting as directed

* Provides assistance in treatment rooms during minor surgical procedures and/or various diagnostic exams by positioning & draping; may hold clamps or retractors, sponge vascular areas, & pass instruments as specifically directed by physician

* Assures safety or patient during procedures & transport

* May prepare & transport items such as medical equipment & lab specimens

* May clean & disinfect instruments/equipment according to standardized procedures

* Follow Universal Precautions

* Reports incidents of failure to follow procedures to Dept Admin or designee

* Maintains dept'l files, performing duties such as pulling files & assembling forms prior to appointment, & filing returned diagnostic reports as directed

* Initiates and/or completes diagnostic test forms per provider order, telephones prescriptions to pharmacies, relays medical info from physician to patient & relays info from patient to physician

* Charts in patient medical records as indicated

* May perform lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine PH., protein & PKU

* May perform hearing & vision tests, glaucoma tests & visual acuities

* Collects, by non-invasive techniques & preserves specimens for testing, including urine, sputum & stool

* Participates in Dept'l Quality Assurance activities

* Performs other duties as required, such as checking patients' medical records for incomplete data, relaying messages to staff personnel

* Note: Specific duties may vary depending on assignment

Basic Qualifications:

Experience

* N/A.

Education

* Completion of a program in Medical Office Assistant with Certification AND equivalent of six (6) months of experience OR twelve (12) months of equivalent experience in lieu of certification required.

License, Certification, Registration

* Valid BLS.

Additional Requirements:

* If position is for Pediatrics, it requires minimum of one (1) year pediatric or equivalent experience.

* Prescription call in for ambulatory care setting.

* Ability to give and follow oral and written instructions.

* Ability to work effectively with the public.

* Demonstrated knowledge of the sterile techniques.

Preferred Qualifications:

* Bilingual (English/Spanish).

Notes:

* This is an on-call position, work hours may vary between 7:00 am - 6:59 am.

* Scheduled work hours per week will be 20-32.

* Must work varied locations and varied hours.

* May work weekends.

* May t ravel 50% of the time.